Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,795 Reviews)
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Amazing phone
on August 10, 2026
Posted by: angeleyes753
[This review was collected as part of a promotion.] I chose the S25+ and it is an AMAZING phone with so many great features, battery life has been outstanding as well! 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Products works great
on August 10, 2026
Posted by: Cars2work
[This review was collected as part of a promotion.] Had this device since it came out in 2025 and still works well. No issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent quality overall..
on August 10, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I chose this device as my upgrade and have been so satisfied with my choice..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have never had an issue with my phone
on August 10, 2026
Posted by: Momof8
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ because, honestly I need a good camera. This phone gave me the best camera I have ever had in a phone.
I like it for business, gaming, and all things homeschool mom. I do everything on this phone. Its a great investment.
I like it for business, gaming, and all things homeschool mom. I do everything on this phone. Its a great investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience!
on August 10, 2026
Posted by: Chuchu2000
[This review was collected as part of a promotion.] I love this phone! It lasts long all day and I love all the features. The camera is good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 10, 2026
Posted by: Giraffeneck
[This review was collected as part of a promotion.] I've been a big fan of Samsung phone since the s9. You can do so much with the s series, obviously feature and hidden feature. I love how the phone feels in your hand. Some phones are just to big and feels like im getting arthritis just using it. I love the how the screen looks also. Most of all its compatible with Samsung tv's😍.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on August 10, 2026
Posted by: Ryan889901
[This review was collected as part of a promotion.] I chose this phone because the previous phones worked great.
This phone has been a complete disappointment. I cant charge using the USB port, because the phone claims the port is wet. It is not. The phone sits on my desk in my home office most of the time.
Having to constantly charge on a wireless pad, which is much slower, because the phone wont let me use my usb makes me never want to get another Galaxy again.
Do better Samsung. I am stuck with this phone for 22 more months and have to deal with your failure.
There are other issues, but this is far and above all the other issues with this phone.
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hey Ryan889901, thank you for sharing your feedback on your Samsung Galaxy S25+. We completely understand how frustrating it is when your device is not operating as intended. We have provided a link to the Samsung Support Team to help you resolve this experience you mention with the charging port of your device, and any additional features you may be causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 10, 2026
Posted by: Junior0080
[This review was collected as part of a promotion.] The samsung 25 llus is an incredible phone. Great features, fast processing and very easy to use. This phone has translate, song finder great zoom and clear images with camera. All around great phone. The best!
Value
5
Written by a customer while visiting Samsung US