Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,795 Reviews)
Open Ratings Snapshot
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Best Brand in the planet!
on August 17, 2026
Posted by: Viticogl
[This review was collected as part of a promotion.] Ever since I’ve been old enough to own a mobile phone, I’ve always had a Samsung; my first one was the Samsung Blue Eye. Since then, I’ve upgraded every 3–4 years, and I always find the improvements to be very noticeable and practical. I love Samsung phones and will always choose them as my favorite brand. Oh, and I also have a TV, smartwatches, Buds, a tablet, the Z Flip, a washer and dryer, a microwave, a fridge, computers, and monitors. It’s my favorite brand for everything. Thanks, Samsung—you’re the best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The ease of use is unmatched
on August 17, 2026
Posted by: RabidHamzter
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ because of the photo quality, and the gameplay. The amount of storage with my phone allows me to have multiple tabs open and not worry about about lag at all.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The faster upgrade from my s22
on August 17, 2026
Posted by: MinaGirgis
[This review was collected as part of a promotion.] I upgraded from the Samsung Galaxy S22 to the S25 Plus, and I can already notice a big improvement in performance. The processor is much faster, apps open more quickly, and everything feels smoother and more responsive. Overall, I’m very happy with the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has gate Great camera great memory sp
on August 17, 2026
Posted by: Rvjlovingithere
[This review was collected as part of a promotion.] I chose S25+ device quality and usability of the camera and memory space and the processing speed
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 19, 2026
Hey Rvjlovingithere, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to the complete manual and the Samsung Support Team to help you further explore the capabilities of your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 plus review , first responder.
on August 17, 2026
Posted by: Random1
[This review was collected as part of a promotion.] I chose this as an upgrade to my field pro. It's much faster, more capable and the battery lasts longer.
As a first responder, I need reliability and functionality. The s25 plus delivers that and much more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the reason I only buy Samsung
on August 17, 2026
Posted by: TinaofVa
[This review was collected as part of a promotion.] I just wanted to share how much I enjoy using my Samsung 25+ phone. The camera is absolutely fantastic and lets me capture all my favorite moments in stunning detail, which is something I truly appreciate. On top of that, the reliability of Samsung products has always given me peace of mind, and that’s why I can’t imagine ever switching to anything else. It’s these features that make Samsung my go-to choice every time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on August 17, 2026
Posted by: Duckie
[This review was collected as part of a promotion.] I chose the 25+ because my 24+ kept over heating. I use my phone alot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I have always used Samsung cell phones .I have never had any mechanical or connectivity issues with these phones. That is why I chose Samsung phones everytime and I am glad because my S25 plus has never let me down. The ease of use and the multitude of great features make it a no Brainer to choose Samsung everytime. I love the size of the phone and qualtu of photos and videos out produces.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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