Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,795 Reviews)
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
This product is built for gaming and everyday use.
on August 17, 2026
Posted by: SirGhost
[This review was collected as part of a promotion.] I choose the samsung galaxy 25+ for its processing capabilities and memory that can simultaneously run gaming and still give you fast and reliable functioning powers to run any other apps. I use it to game and also to complete my tasks for my job at the same time. My samsung galaxy s25+ is sleek smooth and has withstanded extreme wear and tear including an accidental run over by the forklift i use at work. I dont have a screen protector and my glass is uncracked nor damaged or scratched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features but is no perfect
on August 17, 2026
Posted by: Jimmy4225
[This review was collected as part of a promotion.] My s25+ in the beginning was working great, because was brand new. Later after some updates, started working different and was discharging pretty fast, little by little this problem was fixed some how. Now the problem is the battery start heating up without reason. I hope the company can fix this problem, because I am paying insurance for this phone.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there Jimmy4225, thank you for your feedback on your Samsung Galaxy S25+. We understand how important the prolonged usage of your device while comfortable to hold is to you every day. We have provided a link to an article to help you with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on August 17, 2026
Posted by: Restlessnaturefreak
[This review was collected as part of a promotion.] "I chose Samsung everytime! The S25+ has been a great phone overall however, my camera broke almost immediately. I personally attribute that to the design as it sticks out alit. It still works as it only effects my ability to zoom. I use my phone for absolutely everything. My calendar and note features are invaluable. I also play several games. I will definitely stay with Samsung for my next upgrade!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 17, 2026
Posted by: Gambat
[This review was collected as part of a promotion.] I am a big fan of galaxy phones. The ability to be flexible, easy to use, and powerful make it a great tool for all kinds of things. The S25 plus is no exception. It is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone few issues
on August 17, 2026
Posted by: DriveAwaySpud
[This review was collected as part of a promotion.] This phone has great for all things I need it for. Only issue i have is work related. I have to take pictures for my job and the app we use always gives me the warning that pictures are blurry. Other co workers and phones iv used dont have that issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted
on August 17, 2026
Posted by: Elismum
[This review was collected as part of a promotion.] It was time for a new phone. And I was sad because I really loved the one I had. My husband gave me the choice of the Galaxy or another popular brand with a different operating system. I chose the Galaxy. And if I had to do it again, I would.
I use my Galaxy to monitor 3 emails, track my fitness, stream a variety of videos, texting, social media, connect to my security cameras, shop, and work. And that isn't all. I hardly use my laptop, at all.
No problems, ever, and I feel I am very productive, all the time.
When this one finally needs replacement, I know what I will be looking at - another Galaxy.
I use my Galaxy to monitor 3 emails, track my fitness, stream a variety of videos, texting, social media, connect to my security cameras, shop, and work. And that isn't all. I hardly use my laptop, at all.
No problems, ever, and I feel I am very productive, all the time.
When this one finally needs replacement, I know what I will be looking at - another Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone I purchased the S25+ best decision I'
on August 17, 2026
Posted by: Awsome25phone
[This review was collected as part of a promotion.] I chose the S25+ for its higher performance speed multi tasking and streaming features awsome phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S 25+
on August 17, 2026
Posted by: ValePR
[This review was collected as part of a promotion.] I had a few options available to me for a new phone. I'm glad I chose the Galaxy S 25+. The features are great. The phone itself is not to big or too small. I use the AI features a lot on here and especially for my photos.
Value
5
Written by a customer while visiting Samsung US