Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,795 Reviews)
Open Ratings Snapshot
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
This phone is so amazing!!!!
on September 2, 2025
Posted by: scottishgirl43
[This review was collected as part of a promotion.] Best phone Samsung has ever made by far!!! I love my Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
The Samsung S25+ is a phone that I would, without a doubt, recommend to anyone looking for the best on the market and who trusts the track record of a leading brand like Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast , responsive!
on September 1, 2025
Posted by: Zman85
[This review was collected as part of a promotion.] The Galaxy S25 Plus nails the sweet spot—big, vivid screen, strong battery, sober yet refined design, flagship-level performance, and intelligent AI tools—all backed by unmatched long-term updates. It doesn’t blaze new trails, but it perfects the trail you're already on. The galaxy AI is awesome!
If you're looking for a phone that's powerful, dependable, and lasts—you can confidently bet on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera Quality is Not That Great
on August 31, 2025
Posted by: Victor
Expertise:Expert
Verified Purchase:Yes
The camera quality is better on the galaxy S24 FE than this phone. I was expecting the S25 plus to be better because that's how it should be. Aside from that, the phone is great. Happy that samsung has added 7 years of OS updates now.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Hello Victor, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you with the different camera features and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent picture quality and battery life
on August 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent picture quality and battery life. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful upgrade!
on August 30, 2025
Posted by: Brian
from 18104
Expertise:Expert
I have been with Samsung from the beginning, so I know their ecosystem. Started with the S1, then the S4, to throw S7 Edge, to the S20, to now the S25+.
Love the AI features in the phone....very handy, especially the crlircle.to search feature. I miss the expandable memory of the old days, since a 1TB flash card is extremely cheap, but I guess that adds to the cost of making the phone.
Cannot really say anything negative about the phone. It was easier than I thought to transfer files from the S20 and that was appreciated.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Knights stand up.
on August 29, 2025
Posted by: KDavi
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Traded to this from a Galaxy s23 ultra. This phone is great with 12gb of RAM. Battery life is great . no complaints with this phone. it is my secondary phone to the fold 7 which I use as my primary. However this phone does everything I need it to. As long as samsung keeps the quality and I can rely on the longevity of these phones , I will continue to use them .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned
on August 29, 2025
Posted by: Delta250
[This review was collected as part of a promotion.] Finally got my dream phone!!! got it 1 month ago and still no issues AT ALL, Super good phone I recommend this phone for sure. Ever since I got it there has been no issues, and no lag. The phone overall doesn't overheat unless used for gaming, Also the Galaxy AI future is great, I love that it removes the background audio from your video and the Galaxy AI eraser makes your pictures look way better OR the remaster. Also the camera quality is just perfect, Super natural its not to dark or to bright, Super smooth 120Hz Amoled display, I also like the customization oon this phone , you can change the home screen to whatever you imagine. Overall... its a really good phone and I recommend it 100 percent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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