Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,795 Reviews)
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great New Features
on September 15, 2025
Posted by: Miakou
[This review was collected as part of a promotion.] Love my new S25 plus. I am a diehard samsung fan. The galaxy ai is an amazing new feature. I use my phone for work, play games, social media. I am an editor for our school yearbook so I am always taking pictures and using the editing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+
on September 15, 2025
Posted by: SGalaxy
[This review was collected as part of a promotion.] Love my new Galaxy S25+
So many new features. Galaxy AI helpes make my daily routines so much easier.
Football season is back. And the quality and speed helps with no lagging on my videos.
I am able to watch the game and be on all of my socials.
I am able to watch the game and be on all of my socials.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 15, 2025
Posted by: Ashmavis
[This review was collected as part of a promotion.] Love everything about this phone. Ease of use is everything!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Carlos26
[This review was collected as part of a promotion.] Amazing phone with great features and samsung AI is really useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Clean
on September 15, 2025
Posted by: Tim4Tat
[This review was collected as part of a promotion.] First off, I must say the Galaxy AI really stands out for this phone is not only helpful but entertaining to use. Can't be happier with it!
This phone is easily my favorite I've had, and I love the sleek design, as well as the multitude of settings I can specify to fit my needs!
If you're in the market for a new phone, I can't recommend one more than this. Truly an upgrade in every sense of the word!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features.
on September 15, 2025
Posted by: LRC1121
[This review was collected as part of a promotion.] Good features. Haven't really gotten to mess with the phone all the way yet to see what all it can actually do. My favorite samsung of all time yet is still the s7 edge. The only reason my rating is as low as it is, is because whenever I go out of service then back into service I have to reset my phone everytime or else my service doesn't automatically come back on its own. Really thats the only negative ive got about this phone but thats really an inconvenience.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hi there LRC1121, we appreciate your feedback on your Samsung Galaxy S25+. We know how important the reliable connection of your device is to you for all of your important calls and messages. We have provided a link to a few articles to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the phone it has overall great capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: Xavier
[This review was collected as part of a promotion.] Love the screen. The display is the best thing about this. The camera is good, and the audio, but to me the screen is what stands out.
Value
5
Written by a customer while visiting Samsung US