Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,795 Reviews)
Open Ratings Snapshot
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
The great phone
on September 29, 2025
Posted by: Redrum
[This review was collected as part of a promotion.] This phone was a replacement for my son at first. It takes great pictures that it is now my phone Nd i traded my S24 with his. You just cant compare the difference in photo quality. I love it now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality device, am impressed
on September 29, 2025
Posted by: Kyle127
[This review was collected as part of a promotion.] Seamless use and excellent customizable options allow for an easy to pick up and go device for just about anyone. Have been using Samsung for years and never had any complaints
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite Samsung phone
on September 29, 2025
Posted by: Samsunglover6000
[This review was collected as part of a promotion.] Lightweight, amazing camera, more storage, etc. The integrated Galaxy AI is extremely handy. This is my favorite Samsung phone thus far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Function is preferred over nonsense.
on September 29, 2025
Posted by: Substance lover
from MD
Expertise:Intermediate
Verified Purchase:Yes
Its a bit cumbersome and clunky than it needs to be. i miss the ease and simplicity of my S9. I spend more time turning crapware off on this phone than i do using it. Just want a mobile camera, text machinem, phone, and light computer for those rare moments.... don't need a bunch of additional bells and whistles let alone some AI/Bixby minion riding shotgun
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can come with a bit of a learning curve as you adjust the updatd features to your usage preferences. We have provided a link to the complete manual to help you disable any features you do not see yourself using, and best align the settings. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on September 29, 2025
Posted by: User7146
Verified Purchase:Yes
The phone is amazing and I couldn't be happier. The quality and speed and functionality is better than any other phone I've ever had, including newer models of other brands. And galaxy AI is just absolutely amazing.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone
on September 29, 2025
Posted by: Sunny2002
[This review was collected as part of a promotion.] Great phone with great camera phone dont get hot great battery for long ways and amazing features on this phone love it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!
on September 29, 2025
Posted by: Love2phone
[This review was collected as part of a promotion.] Galaxy did it again. Plus Gemini the Galaxy AI is phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first Samsung
on September 29, 2025
Posted by: JADEVIRTUE
[This review was collected as part of a promotion.] I absolutely love my Samsung! The camera takes incredible pictures, it's touch features are super fast. It's so easy to play games and watch movies on a display that is better than my television. I think I will get a Samsung from now on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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