Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,795 Reviews)
Open Ratings Snapshot
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Best Phone to replace my Prior Note
on November 9, 2026
Posted by: KaMcLNC22
[This review was collected as part of a promotion.] I chose Samsung over all other devices offered by the carrier; they always deliver. It is a technology that rarely needs a service or a mobile device expert if something gets strange.. the updates are spot on to repair glitches. Will never try the fruit named devices.... it was a nightmare to try. Stability and quality are always found with Samsung..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone review
on November 9, 2026
Posted by: Datbeezdoh
[This review was collected as part of a promotion.] I only ever use Samsung they have the best products period. I use it to stream movies and it connects instantly no problem. I refuse to change brands because Samsung makes it easy to learn how to use their phones its not complicated at all. So if you ask me...I choose Samsung. I'm not able to post a picture due to the fact im on the phone sorry.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the unique colors on this thing dude.
on November 7, 2026
Posted by: 25rightthere
[This review was collected as part of a promotion.] I chose the S25+ because of the unique colors it came out in compared to earlier entries. You see, the S Ultra phones typically are bigger and square-ish corners to go with its more sophisticated design. I snagged this guy for a fair price, beautiful blue color. Perfect size for my small hands, big enough to watch videos, play games, small enough to fit in my pocket and call, just perfect. The power on this thing is awesome, 120hz screen, long lasting software support, and a durable build. This is definitely one of my favorite, if not, my favorite phone out there. Love this thing man.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone and easy to use but battery life poor
on November 6, 2026
Posted by: GalaxyforLife2026
[This review was collected as part of a promotion.] The phone is great but like most galaxy devices ive had, over time the battery loses its optimal performance, dies quickly, and fast charging slows down significantly. Now my battery is always dying and I dont use the phone too much during the day. All other functions are great but camera quality can be better and less static at times.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chose the Sleek S25+
on October 28, 2026
Posted by: Centurion
[This review was collected as part of a promotion.] I chose my sleek Samsung 25 + because of the long battery life and great camera. I got the 256 memory and its plenty, good gaming & streaming. I highly recommend the Samsung S25+ for all my fellow Veterans. 🇺🇸
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Classic Samsung Quality
on October 27, 2026
Posted by: Michigander
[This review was collected as part of a promotion.] I chose the Galaxy s25 plus as an upgrade to my s24 plus. I have tried so many different phones and services going back to the first smartphone available, the Motorola 220 and then even further back to the old Sprint brick phone. The form of the new Galaxy s line phones is perfect. Just the right size to pack in the right amount of tech to always stay ahead of the competitors. I had a good phone case and have been fortunate to never have an issue with anything breaking. My phone fell out of my pocket at the lake and spent the night under the dock on the bottom. My wife found it the next day and I gave it 12 hours to dry out and it worked perfectly. Incredible quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 28, 2026
Hey Michigander, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear how perfect you are finding the size and capabilities of your device, as well as being durable every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on October 26, 2026
Posted by: Juggalette
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ because of its amazing camera, and I'm excited about the quality of the pictures it takes. I love having a phone that lets me capture beautiful photos, special moments, and everyday memories with great detail and vibrant colors. The camera was one of the biggest reasons I chose this phone, and having such a great camera right at my fingertips is a huge plus. Overall, I'm happy with my choice and love being able to capture life's special moments!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The samsung s25 plus
on October 24, 2026
Posted by: Vikvippro
[This review was collected as part of a promotion.] I chose the s25 plus phone because its fast and its a great flagship that works great for every use, like I do, I use this phone to watch tiktok and YouTube and also for editing pdf files and also for chatting with friends and calling and also using samsung's new ai features and tools
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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