Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,795 Reviews)
Open Ratings Snapshot
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Good phone at great price
on October 3, 2026
Posted by: jtonurseboi
[This review was collected as part of a promotion.] I chose to go back to galaxy but cant seem to get use to this galaxy phone yet lol. I do love galaxy though
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this camera!
on October 2, 2026
Posted by: Nextgenlbmr
[This review was collected as part of a promotion.] I love this S25+ that I chose, when I upgraded from an S21 last year. After a full year of constant use, the battery life still lasts me all day. I love the camera too, especially portrait mode. My photos look almost professional!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone but bad at the same time.. read message
on October 2, 2026
Posted by: Joey4200
[This review was collected as part of a promotion.] I choose 3 stars because of the glass on the back and front is cookbook easy to break and then your phone don't work and the screen goes black and can't use it. Paid almost $1000.00 for this phone not even 2 years ago and can't use it now because of a little drop that shattered the back and shouldn't have. I have dropped a cheaper phone that don't break like this is and was way higher drop then with this one. Other then that I don't have a problem with it and its actually a awesome phone other then the glass back and glass front being way way to easy to break.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 5, 2026
Hello Joey4200, thank you for your feedback on your Samsung Galaxy S25+. We completely understand how frustrating it is when your device is not meeting your expectations, or functioning as intended. We have provided a link to the Samsung Support Team for your convenience. These experts can help you review any and all options available to resolve this matter and help select the best accessories for protection for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone feels just amazing!
on October 2, 2026
Posted by: Squidkiller
[This review was collected as part of a promotion.] I chose this phone in particular because, it was in the middle and a lot smaller than the ultra. Im happy with the features it comes with and happy to know i can keep this phone for years to come! Next time, I will go with the ultra for sure!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Works great!
on October 2, 2026
Posted by: Ayeeli35
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25+ because it was a great, reliable option with many outstanding features. I love how easy it is to hold, how sleek and smooth it feels, and how beautiful the display is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25+ is great
on October 2, 2026
Posted by: Lmarie87
[This review was collected as part of a promotion.] I chose to stick with Samsung where I have had such great luck and find it easy to use. Even as old as my previous one was it still was working great! Will always stick with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 2, 2026
Posted by: Jorcarr
[This review was collected as part of a promotion.] I chose the s25plus bcs it was the inbetween model that had everything i needed and still surpased my expectations when i had it in my hands. Overall best phone ive had with many great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25+
on October 2, 2026
Posted by: Cowfolks
[This review was collected as part of a promotion.] I chose my s25+ due to the storage capacity. I have a lot of pictures and videos that I keep on my phone. Haven't had any problems yet. Thanks for an awesome phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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