Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,795 Reviews)
Rating breakdown 6,795 reviews
5 Stars
5,607
4 Stars
966
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Good phone once you turn most of it off
on June 10, 2026
Posted by: LeaveMeAlone
[This review was collected as part of a promotion.] Phone runs well and looks great one you turn off all those "Galaxy AI" features its so obsessed with. I still haven't figured out how to get the auto edit feature to stop ruining every photo I take, despite the camera already being quite good! Why are you making them worse!?Screenshot tool is worse than ever. Most of the AI features are obtrusive and make every experience actively worse. Fortunately you can turn almost all of them off! This phone wants to track every you do and send it back to Samsung SO bad.
TLDR: Turn off those garbage AI features and the phone mostly works like it should.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25+. We know how important it is for our customers to be able to customize your device to your usage preferences. We have provided a link to an article to help you with the different camera features and settings for the best possible photos and videos. We have also provided a link to the complete manual for your device to help you best adjust the settings to your needs, and discover additional options for usage in your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on June 10, 2026
Posted by: Chiqui
[This review was collected as part of a promotion.] This phone is spectacular, it has many functions that make your daily life easier. I love that the interpreter has, which is one of the many functions it has and is magnificent, it helps us communicate in different languages. It is beautiful and very easy to use .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Complete package
on June 10, 2026
Posted by: JCGRINGO
[This review was collected as part of a promotion.] I love the ai select and the music find tools it's perfect for on the go use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have had
on June 10, 2026
Posted by: RaeRae2102
[This review was collected as part of a promotion.] Best and most reliable phinebi have had. It had great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It was easy to learn how to use
on June 10, 2026
Posted by: Annabelle
[This review was collected as part of a promotion.] I love how the galaxy AI works, it is easy to use.Once you learn how to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is versatile
on June 10, 2026
Posted by: Raybaconstrip
[This review was collected as part of a promotion.] In hand, it feels balanced and grippy thanks to the slightly curved edges and matte finish options. Colors like Navy, Mint, Icy Blue, and Silver look elegant; online exclusives add more flair. Compared to the S24+, the S25+ is marginally slimmer and lighter, making one-handed use more feasible despite the 6.7-inch size. No major design revolution here. Samsung played it safe but the execution is top-tier. The under-display fingerprint reader is fast and reliable, even with slightly damp fingers, and face unlock works well in most conditions.
The stereo speakers deliver rich, loud audio with good separation—excellent for media consumption without headphones. Haptics are precise and satisfying, enhancing everything from typing to gaming feedback.
The stereo speakers deliver rich, loud audio with good separation—excellent for media consumption without headphones. Haptics are precise and satisfying, enhancing everything from typing to gaming feedback.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have always had a Samsung phone and they are awe
on June 10, 2026
Posted by: Galaxyqueen88
[This review was collected as part of a promotion.] I love the camera! The AI features and the speed of it all. It's durable and I'm sure it will last me 4-5 years just like my other models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its an amazing phone and fantastic quality
on June 10, 2026
Posted by: Berina
[This review was collected as part of a promotion.] As a single mom I love to use my phone to zone out at times. Its a great phone for plays games!! Speed is fast and phone is reliable!
Value
5
Written by a customer while visiting Samsung US