Customer reviews from eufylife.com
eufy Security - eufyCam C37,Security Camera Wireless Outdoor,360 PTZ,AI Tracking&Detection, 2K Flexible Solar Camera,Color Night Vision
Average customer rating
3.8 out of 5
3.8
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
12
4 Stars
0
3 Stars
4
2 Stars
2
1 Star
3
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for eufy Security - eufyCam C37,Security Camera Wireless Outdoor,360 PTZ,AI Tracking&Detection, 2K Flexible Solar Camera,Color Night Vision
Customer Rating
2 out of 5
2
Unable to View or Delete Clips.
on October 14, 2026
Posted by: Bronald
from United States
Gender:Female
Verified Purchase:Yes
I cannot view, OR delete a large amount of my events or video Clips. "DECRYPTING FROM LOCAL STORAGE" Issue or Error is very frequent on this brand new camera.
Then Why would I want to upload all my clips for you and AI to analyze when I'm trying to delete them, on a device that is not working properly?
I'd prefer you not to collect my data and clips. Especially the ones I'm trying to delete. But CANNOT, due to the Devices shortcomings.
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Solar panel
on October 5, 2026
Posted by: Cracker
from Missouri
Gender:Male
Verified Purchase:Yes
It's great that the solar panel can be placed separately away the camera.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
1 out of 5
1
Nice picture but just doesn’t work well
on September 25, 2026
Posted by: Mtpockets
from Illinois
Gender:Male
Verified Purchase:Yes
Works ok but way to many false alerts of cars driving by. No matter how much I adjust detection area or sensitivity along with turning off car detection it still sets off detection and follows car movements. Completely draining battery all the time and have to take down and recharge battery inside by plugging in to wall outlet. Don’t know if it’s because of its location it’s on or if it just a bad camera or just won’t work for me. Going to try one last time and recharge and set and adjust little more and put it in a different location and see how it works. If same thing I am going to return it.
Written by a customer while visiting eufylife.com
Customer Rating
3 out of 5
3
Terrible app
on September 21, 2026
Posted by: Tank
Gender:Male
Verified Purchase:Yes
Terrible app. App keep freezing and crash. Unable to access video
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
Customer Rating
1 out of 5
1
Poorperformance
on September 21, 2026
Posted by: Kannamara
from Massachusetts
Gender:Female
Verified Purchase:Yes
Poor performance, poor infrared light (dark recordings, it misses a lot of motions, the poorest resolution in town🥺😫😓😞nah. As a costumer, I disaprove this camera and deeply regret buying this😞🥺😫😓😪
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
Customer Rating
3 out of 5
3
Disappointed
on September 9, 2026
Posted by: mwb77
from ely, mn
Gender:Male
Verified Purchase:Yes
Rather disappointed with this camera. It rarely turns on when it should. I can walk past it and it does not come on or alert me to my presence. It rarely alerts when a vehicle enters it's assigned area.
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
Customer Rating
3 out of 5
3
To slowly The SC isn't working.
on August 18, 2026
Posted by: Arellano
from California
Gender:Male
Verified Purchase:Yes
No good The SC isn't working. Very bad experience
Written by a customer while visiting eufylife.com
Customer Rating
2 out of 5
2
Charging Issues
on August 17, 2026
Posted by: ER60
from Sparks, NV
Gender:Male
Verified Purchase:Yes
Charging Issues with one of my c37 cameras that is only 3 weeks old. Little solar panel does not appear on Home Screen like others. I have been supplying Eufy/Anker with everything they have requested, screen shots, dashboard, photos of camera serial number and solar panel and yet they want me to try other solar panels on this camera to see if it is a camera or solar panel issue. I’ve wasted enough time supplying them with info, either replace the camera or refund, I’ll happily send it back.
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
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