Customer reviews from https://www.asus.com
ASUS - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Average customer rating
4.5
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
51
4 Stars
13
3 Stars
7
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Posted by: Wes10
Frequency of use:Daily
Verified Purchase:Yes
Less than 2 weeks of having it the stylus stopped working. The only option was to send the whole computer in for them to look at it. I have school and work on the computer. Very dissatisfied
Response from https://www.asus.comBy CLM, December 2, 2024
Dear Valued Customer,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. If the Stylus Pen stop working suddenly, please check if the device has a charge and update Chrome if outdated before sending it in for warranty service. If you need more further assistance with the Chromebook, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. If the Stylus Pen stop working suddenly, please check if the device has a charge and update Chrome if outdated before sending it in for warranty service. If you need more further assistance with the Chromebook, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Cami Cehula
Verified Purchase:Yes
It is well designed, effectively responsive, and highly functional. Its budget friendliness makes it worthwhile and desirable, too. Buy two, one for traveling and the one for home use. The 8GB RAM allows for powerful streaming. Thank you ASUS, Cami
Written by a customer while visiting https://www.asus.com
Posted by: sactonusa
Frequency of use:Daily
Verified Purchase:Yes
Retired Technology Educator. Now I go to 3 different districts.i connect fine at home and 2 of the other schools. At my old school it kept getting DHCP Lookup failed when all our other brand chromebooks connect just fine. I had bought a similar model Asus in the past for a special needs student and got the same message. Just the Asus brand we have to put in manual IP and DNS to get it to work. Other than that it is great. I recommend it for home use. Just know in an enterprise environment (specifically Aruba) you may need tech assist.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
Great laptop. 2 in 1. A tablet and laptop. The tablet detaches from the keyboard amd you can use it to draw, write and other things
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Good for secondary technology or for young people
on October 24, 2024
Posted by: emathews22
[This review was collected as part of a promotion.] Pretty good product but not full functioning like a dell or MacBook computer. I would recommend this product for someone if they don’t already have other technology. This would be good for teens because it has a few functions and access to email. Portable and charges well
Response from https://www.asus.comBy CLM, October 25, 2024
Dear Emathews22,
Indeed, the Chromebook is a good product.
We certainly understand your concern that a Chromebook has limitations.
Chromebook operate, or work just like any other laptop, it comes with a web or cloud base OS that is fast, secure, and easy to use and is becoming a popular choice for young and old user alike because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web base OS it does require a Google or Gmail account and an internet connection to use or operate it properly. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please visit Google Support webpage at: https://www.google.com/chromebook/howto/.
Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Indeed, the Chromebook is a good product.
We certainly understand your concern that a Chromebook has limitations.
Chromebook operate, or work just like any other laptop, it comes with a web or cloud base OS that is fast, secure, and easy to use and is becoming a popular choice for young and old user alike because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web base OS it does require a Google or Gmail account and an internet connection to use or operate it properly. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please visit Google Support webpage at: https://www.google.com/chromebook/howto/.
Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: CEDavis
Verified Purchase:Yes
Love the chrome book, it fast and versatile. Great value for the money!
Written by a customer while visiting https://www.asus.com
Posted by: mothernature
Verified Purchase:Yes
It is excellent! I left it detachable and I love the stylist. I would highly recommend it
Written by a customer while visiting https://www.asus.com
Customer Rating
4
Great tablet
on August 15, 2024
Posted by: sunshine_girl04
[This review was collected as part of a promotion.] I received this from Influenster in exchange for my honest review. This tablat is great. I was able to get it set up quickly and easily and using it has been great. After adding the apps I wanted to, it does run a bit slower, but nothing crazy. I like the stylus that is attached. It makes it easy to write notes or draw or play certain games. The keyboard is magnetically attached to the tablet, and the magnet is pretty strong. It hasnt fallen off at all while holding the device by the tablet. The only issue I have with the keyboard is it is a little small, even for my hands, so I did have a little trouble typing on it. Usually just hitting the letter next to the one I intended to hit, but I solved that by getting a bluetooth keyboard and using that instead. The battery on this is amazing. I can go days without charging it and I like that it takes a USB-C charger. It makes it easier to find a charger that is compatible if I am unable to find the charger it came with. Overall, I am very happy with this tablet and will continue to use it for as long as I can.
Written by a customer while visiting https://www.asus.com