[This review was collected as part of a promotion.] Small but wish the screen was able to lock into place. portable and good battery life, slow compared to other computers. more so of a tablet than a laptop as you can play SOME games on it but not any sort of pc gaming level accepted, some app store games do not work well either.
Response from https://www.asus.comBy CLM, May 6, 2025
Dear Adorexlily_601,
Thank you for your comment.
We certainly understand your disappointment and inconvenience if this Chromebook did meet your expectations. It comes with a web or cloud-based OS that is fast, secure and easy to use and is becoming a popular choice for because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web-based OS it does require a Google or Gmail account and an internet connection to use or operate it properly. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please go visit Google Support webpage at: https://www.google.com/chromebook/howto/ . Should you need further assistance with this Chromebook, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Both Chromebooks were purchased for my granddaughters for Christmas. They were SO excited! I had a Chromebook previously that was handed down to me and I loved it, and ended up letting my youngest granddaughter try it out. Before I knew it, she had deleted things that she shouldn't have because she didn't know what they were for. 😵💫 Anyway, older now and knows better, and is proud to be trusted with a brand new one - that I keep a close eye on. Right now, she and her sister are beyond thrilled!!