Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Incredible
on June 27, 2023
Posted by: SCooney
from Saint John, NB
The Sonos Move is a great entry into their line of speakers. Not only does it boast Sonos level quality, but they've done it in a completely wireless and portable fashion. I can set up my music to play on this speaker and the sound bar in another room through wifi, and just as easily, take it from the charger and roam via bluetooth. Superb.
Pros: Easy to Set Up, Expandable, Free Control Options, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Disappointed
on June 27, 2023
Posted by: Brad
from CT
I own multiple Sonos products. I purchased the Move primarily for outdoor use. The sound is "tinnie" and lacks bass. This makes use in larger spaces and outdoors a problem. It took me 90 minutes with Sonos tech support to get the speaker to work. The Move had to be reset multiple times. I also had to reset all my home speakers, including ARC, 3 play 1's and sub mini, 3 times to get the Move to finally sync. Overall the setup experience was poor and sound is just okay for price point. Might look at a different speaker for outdoor use.
Pros: Streams All My Music, and More, Wireless
Cons: Difficult Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again
on June 26, 2023
Posted by: Joe M
from Tonawanda,NY
Have two other Sonos products. Bought the Move for the wireless, Bluetooth capability to stream music anywhere.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Not enough setup and user information
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The best portable speaker there is
on June 26, 2023
Posted by: Chris
from Washington DC
After using the Move for about a year and loving how versatile it is, we bought a second one to bring down to our pool area. They work perfectly as a stereo pair and the battery lasts as long as we typically play in the pool. Fantastic product experience.
Pros: Different Music, Different Rooms, Easy to Set Up, Stereo Pair Support, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sound quality is excellent.
on June 26, 2023
Posted by: DKG
from Brooklyn, NY
Works well outside on the pool deck.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This is the best sound
on June 26, 2023
Posted by: delsa
from Miami, Fl
The sound quality from this device is unbelievable. Your steaming music sounds live. My tv and has a somos sound bar and when I pair these two it is amazing.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
I'm pretty frustrated
on June 25, 2023
Posted by: None
from Lakewood Ranch, FL
The sound is very nice. The set-up is not. After a couple of weeks I am still unable to find the music I want from my Sonos app. As such, I am searching on my phone or iPad for the music I want, and then running the sound thru Sonos...a way that apparently prevents the Sonos app from saving the stations I listen to.
Pros: Easy to Set Up
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great Product
on June 25, 2023
Posted by: Bert
from Franklin, TN
Outdoors
Pros: Easy to Set Up, Streams All My Music, and More
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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