Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
Don't buy! 20 minute set up, needs location, microphone ect
on September 19, 2023
Posted by: TCC
from NZ
Stuff you have to do/enable before using it: - download Sonos app - create Sonos account with email and verify - allow location tracking - allow microphone access unless you can read font size pt2 to enter the password on the back of the speaker. Black letters on black background - update the speaker (4 min) It didn't show up in my Bluetooth settings setting it up took 20 min. Every time you don't give permission the app opens you settings and you have to start the setup process all over again. The charging dock is very flimsy, it takes a few attempts to align it with the speaker Pro is the build quality, sound and usb c charging. Heck, even a HomePod has less restrictions. Should have bought a Bose or HomePod...
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Not as loud as I expected
on September 16, 2023
Posted by: Jimmy123
from Ohio
I have a couple Sonos products and don't think this gives off the volume I expected it to.
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Outstanding
on September 16, 2023
Posted by: Samwise
from NJ
The sound quality is awesome. It usually stays in the house for ambient full sound, but joins us during nighttime cocktails under the stars, and youth soccer games (full throttle to pump up the team). I have 2 now.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Very portable, great sound.
on September 16, 2023
Posted by: Hank
from Winnipeg, Canada
I move it to different rooms, depending on where I am.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
4
yes
on September 16, 2023
Posted by: HT
from New Richmond
in my weight room and on my deck love the sonos app a little bit of a learning curve to set up or button use need better instructions or video set up...
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Expected more
on September 15, 2023
Posted by: beWaddah
from Chicago
The sound profile wasn't my preference. Particularly the midst and highs were muffled when outside in my patio. While indoors the enclosed walls helped to create a better ambiance and the speakers did perform better, but I was left wanting more highs and mids. Bass and low frequency delivery was satisfactory.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing sounding speaker!
on September 15, 2023
Posted by: Joel
from Ottawa, ON
Bought the Sonos Move as my first mobile speaker, and absolutely have no regrets. Amazing sounding and consistently amazing no matter what type of music playing. Easy setup with the app, and integrated with my Google home set-up. Doesn't work as a Google Speaker group but not that big of deal for me. Really happy so far!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Horrible soun. Music glitches in and out all day.
on September 11, 2023
Posted by: No connection
from Thousand Oaks
It won't play one full song without glitching out
Pros: Doesn't work, Wireless
Cons: Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com