Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1 out of 5
1
Dont buy any Sonos products
on September 27, 2023
Posted by: Dissatisfied
from San Leandro, Ca
App has always been a pain to use. I rarely listen to my music since getting the Sonos system as I know I have at least a half hour of trouble shooting to get music playing. Today the app cannot find my existing system, even after reloading the app and creating a new account.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not bad. Could be better!
on September 26, 2023
Posted by: Jimmy
from Charleston SC
Looks good and good that it stays charged constantly. The quality of sound is good,but when using outside, which I do often, the volume level is very average at best. I use a JBL Charge 4 and the sound output is basically the same for 2/3 less price. Nice product but a little lacking.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Limited controls on Bluetooth use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes, I would buy this speaker again
on September 26, 2023
Posted by: Blake
from Fort Wayne Indiana
Are use my speaker at work at home in the yard anywhere I want to
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Rich sound
on September 24, 2023
Posted by: Steve Chavez
from Oak Harbor, WA
It is super simple to add to existing Sonos network. I can listen to music throughout the house or on the road with the Move.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on September 23, 2023
Posted by: JC
from Concord, CA
I installed these for my outdoor theater system. I have these located in 2 different areas along with a Sonos Arc, Sonos Sub, & Sonos Move. These are supplying the Sound for my Samsung 85" Neo QLED TV. It produces enough sound to make our 2,000 sq ft. patio/deck combo rock. It's actually sound equal to being inside a theater. Couldn't have made a better choice.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very pleased!
on September 22, 2023
Posted by: Capt Kirk
from Leander Tx
I have had Sonos products since 2008. I have the S1 generation with 8 speakers. One of my Play 3 finally wore out, so I decided to try the Move. Great decision. I can sync it with my system or connect TV or phone by Bluetooth. Great sound!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
The sound is ok but the app to control it is not very helpfu
on September 20, 2023
Posted by: Namned
from Victoria, BC, Canada
Basically some instruction manual would help. Trouble getting radio stations, even after making them 'favorite' in the app. Have not figured out how to control volume from phone. Basically it has not (yet) lived up to its promise
Pros: Expandable, Wireless
Cons: Difficult Setup, Difficult to Use, cannot figure out how to control volume from app
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
great overall sound
on September 19, 2023
Posted by: Jeff
from Hanson, MA
I have two of these Move speakers paired with a set of ERA300s. Nice to be able to pick up and move the music outside or wherever I want
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: battery life is not what I expected
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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