Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
Very good portable speaker but who designed the plug?
on May 20, 2020
Posted by: ken
from NewJersey
Good product overall. There are definitely cheaper portable speaker options out there but since I am already invested in Sonos for the rest of my house, this was a no brainer. Very good sound quality and volume was louder than other portable speaker that I own. Was easy to set up on wifi but I had difficulties with Bluetooth until I updated the software then it connected no problem. My only complaint is the plug, which is really poorly designed. The plug for the charging base is about 4 times the size of an iphone charger and sticks straight out of the power outlet approximately 3 inches
Pros: Different Music, Different Rooms, Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Have been wanting a portable speaker for awhile.
on May 20, 2020
Posted by: Nomad
from SW Florida
It is the fifth Sonos speaker in our home and was purchased mainly for it's portability.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great portable speaker
on May 19, 2020
Posted by: Brett B
from Avon OH
Bought this for listening to music on the patio. Great sound. Great battery life thus far. Really crisp sound and was surprised on the quality of the bass foe a series speaker
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great Speaker
on May 19, 2020
Posted by: Marie
from California
I use the product in the front room or where ever. The sound is amazing, however getting started and hooked up was very difficult and I can work it through my Alexa App on my phone but I can not get it hooked into my Alexia Echo so very disappointed in that.
Pros: Expandable, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
A guilty pleasure that turned out to be a great investment.
on May 19, 2020
Posted by: Kenbo78
from Summerville, SC
I bought this on a whim after my Bose Soundlink mini wasn't meeting my needs anymore. I was hesitant about the price, but I always wanted to get a Sonos speaker and I needed something that had wifi that could be used in my garage during workouts and on my patio for relaxing by the fire. And the sound had to be stellar. After having this speaker for 7+ months, I can honestly say this is a great speaker. Everyone who hears it loves it. I'm looking to buy another Move or another Sonos speaker to add to Sonos network.
Pros: Durable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
So far so good
on May 19, 2020
Posted by: Ubertaffy
from Chicago
Excellent sound and so many thoughtful decisions made to let it be useful in and out of the full home. Would have liked the option to connect thru Sonos mesh to extend farther into the yard. Battery is great, hope it continues to be for a while!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Can't use Sonos Mesh
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love the Move
on May 18, 2020
Posted by: Eric from MA
from Massachusetts
I've been a Sonos system customer since '05 with a number of zones and hardware configurations in my home. I've been waiting for Move to be added to the Sonos line up, and it is fantastic! Truly mobile (use as a zone or on its own with Bluetooth) and self-contained, it is great for us to use outdoors by the pool and on the road. Great addition, Sonos!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product
on May 18, 2020
Posted by: Rick
from St George, Ontario
Excellent product and I highly recommend. Love the portability and sound!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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