Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
It's perfect.
on June 8, 2020
Posted by: Dom!!
from Québec, Canada
Awesome product. It's expansive but it's perfect.
Pros: Easy to Set Up, Superior Sound
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good Sound, Easy to setup, a little buggy
on June 8, 2020
Posted by: My life has a constant soindtrack
from Montreal and Lake of the Woods, Canada
Easy to set up and sounds good with good range of volume. Works pretty well with voice assistants but found with Alexa it won't skip songs so switched to google but it claims the move doesn't support shuffle play. Annoyances more than major problems, I'm quite happy with it overall
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: App not great for searching Spotify playlist, Can't skip songs using amazon Alexa, can't shuffle songs using google assistant
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Not there yet -
on June 8, 2020
Posted by: Peabody
from Northern Virginia
Tried to use the product out of the box and was very frustrated with the update process. Then it would not connect to my current 15 speaker Sonos set up. I have it a couple days tried to set them Up for patio party - couldn't get them online. So frustrated. I would return them if I still had the boxes. Also - no Bluetooth stereo option like The BOSE App has. Big disappointment.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this product again
on June 8, 2020
Posted by: happy listener
from Seattle WA
Loving it.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product. We love it. Great sound and portability
on June 8, 2020
Posted by: Larry
from Murfreesboro TN
I love the sound, the voice control and the portability.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Voice Control, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Meets Sonos High Quality Standards
on June 8, 2020
Posted by: Steve
from Ontario, Canada
As with all Sonos products the quality great, as is the packaging. The battery life isn't quite the 10 hours that is advertised, and if it runs completely dead, the device falls off the App and it has to be rediscovered. I find Alexa not very intuitive and not worth the extra money on Sonos products, but it comes with Move so there ya go. This is my 5th Sonos speaker and I haven't stopped - more to come. Highly recommend.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Move-
on June 8, 2020
Posted by: Joe
from Rochester,NY
Move is good speaker, would not pay $399 again for this component. Sound could be better for the money. I have JBL Extreme that is half the price and way better sound and battery life.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
good sound, great versatility
on June 7, 2020
Posted by: Luca Brasi
from Knoxville TN
Sonos says this is their second best sounding speaker next to the Five. I believe that is accurate. Is it audiophile grade sonic reproduction? No it's not, but try hauling your speaker towers around the house or outside to the deck. The versatility and functionality of the Move is great, wifi when available, bluetooth when it's not. Battery life is outstanding. I'd like a cutoff switch that would disable the buttons on top of the speaker, the carry handle in back is great, but my thumb invariably makes contact with one or more of the buttons on top when it's not intended. Why four stars? It's pricey at $400, but I've not found another speaker that will do what this one does as well.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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