Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Great Add to My Sonos Home! + replaces my Bose Soundlink!
on July 28, 2020
Posted by: Juice
from Jersey
I am a huge Sonos Fan. I have a 3 floor townhome. Play1 on 3rd Floor; Play3 on 2nd Floor; Beam,SubGen2, 2 Play1(surrounds) hooked up to 82" TV. Then Sonos Amp run to outside SunbriteTV and powers 2 Definitive Technology Speakers for TV sound or Music. The Move was the missing piece. We have a deck off the 2nd Floor Kitchen and the Move combined with the mounting bracket gave us great ambiance for outside. Battery lasts the 11hrs on 25% volume. The charging cradle is on the 2nd floor so it adds a 2nd speaker to that floor when its not outside. The white is very nice. It got a few scuffs when bringing to the beach, but a magic eraser buffed the marks right off. Bluetooth works great and is easy to toggle between paired devices. If you are storing the speaker in your home (not on cradle) and think you powered it off, guess again. To keep it from auto powering on in your home. Switch to bluetooth, then power off. Otherwise as soon as you play something on the other sonos on the wifi, it will come on. It was also pretty easy to sync to my inLaws wifi to enable sonos app. Then when I returned home, synced right to my wifi. Great sounding speaker. Very clear and really does adapt to its surroundings.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Portable Charger Hard To Find
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Product
on July 27, 2020
Posted by: Rick
from London, Ontario, Canada
Just recenlty purchased this speaker and sound quality is the best i have heard so far. It could go a little louder but the quality of the music is amazing, The speaker looks very smart and charging is very convenient.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Sonos on the go? Oh YES!
on July 27, 2020
Posted by: Thee-O
from Santa Barbara, CA
When I moved to Santa Barbara from Honolulu in March of 2020, one of the first things I bought for my new place was the Sonos Move. I figured this would be great not just for the living room of my new apartment but also for taking to the beach and to the pool. The Move is my companion when hanging out outdoors. It is very easy to use and sounds great. This past weekend I brought it to the pool with me and it was just perfect. Easy to carry around and nice battery life. If you are looking for the perfect bluetooth speaker that also ties into into your larger Sono ecosystem, then you found the speaker you need. Go get it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Only works 10% of the time - customer service fail
on July 27, 2020
Posted by: Angry Pants McGee
from Dallas
Our move worked for a bout a week, then the craddle failed to charge, the unit failed to stay charged...I've spent more time trying to get the unit to work then enjoying any music on it. I contacted customer service and they agreed to replace the faulty unit, but after weeks of waiting I finally followed up and they actually have not done anything. No commitments on when they are shipping. Both the unit and the customer service experience have been way below what I'd expect from sonos.
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Perfect. Just what I was looking for
on July 27, 2020
Posted by: chuck
from Sherman Oaks, CA
I needed a sound system for my patio that I could stream Apply Music to from my iPhone. The Move does it perfectly and more. Everyone in my family can stream music from their phones or from Pandora or Amazon Music. It was quick and simple to set up and is the perfect solution to music on the patio.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again.
on July 26, 2020
Posted by: Mr friendly
from New port richey, Florida
Amazing sound, simple to set up
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Good product --- need more guidance
on July 26, 2020
Posted by: Sig alph
from Campbell, CA
quality speaker that is great for mobile and outdoor use --- only recommendation is a "quick set-up and basic operation" manual or link on the web would be helpful.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: need better instruction on operating
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Absolutely
on July 26, 2020
Posted by: Piker
from London, Canada
Use Move at our cottage in a screened in porch-3 season room & on the outside deck. Mobility is great compared to the Sonos one we used to use.
Pros: Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com