Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
I will be buying more
on August 3, 2020
Posted by: jeffro
from long Island
sounds great, easy set up. Just wish the battery lasted longer
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Short Battery Life
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Sonos Move
on August 3, 2020
Posted by: Kumar
from San Jose CA
Why do we have a mode to switch between WiFi and Bluetooth. Why can't both BT and WiFi mode be on at the same time? That is the only lame part of Sonos Move. Otherwise I would have given 5 star rating. A great product nevertheless.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy again
on August 2, 2020
Posted by: Barry
from Cambridge Ontario
This is awesome
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sonos Move
on August 2, 2020
Posted by: Denny
from Michigan
The Sonos Move is a great product. We live in a lake and take it down by the bonfire Pitt and down by the beach, love it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Sound quality is good, but Alexa integration needs work
on August 2, 2020
Posted by: Heater
from Atlanta, GA
I love that this speaker can utilize Bluetooth or wireless. I stream music from numerous sources almost 24/7 and the sound quality of the Sonos Move is nice. It was a great improvement over my Sonos Play One. If you are buying this solely for speaker quality I would give it 4 stars. However, the integrated Alexa leaves something to be desired. It is nowhere near as responsive as my echo dots which I have all over my home. Frequently I will call Alexa from within 15 feet of the Sonos Move and it will not respond but an Echo Dot from another room will answer. Sadly the integrated Alex was one of the deciding factors when I chose the Sonos Move and I have been disappointed thus far.
Pros: Bluetooth, Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Alexa not as responsive as Echo or Echo Dot
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Speaker is great, Sonos app is finicky
on August 2, 2020
Posted by: G Sound
from Tampa
The name of the speaker describes it perfectly, once setup I take this thing with me to other rooms that don't have speakers, and especially to my outdoor patio. What's not great is the Sonos app itself. Once your device is added, you can group it to other devices so all devices play the same thing. Sounds simple enough however for some reason Sonos products when grouped are a little buggy. I often cannot adjust the volume of the speakers from within other apps, nor press the play/pause/next song buttons. To remedy this I go back into the Sonos app, but frequently it hasn't refreshed to what is currently playing, so pressing next or play would cause it to change playlists completely.
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This is an awesome product.
on August 2, 2020
Posted by: Chris
from Long Island, New York
The Sonos one is a great product that can be used over WiFi or Bluetooth. Just one speaker has enough power to fill up my big patio area. Very happy with the quality. Great job Sonos.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this product again.
on August 2, 2020
Posted by: Greg
from Loxahatchee, Florida
We have it plugged in and use it in our hallway. We also use it outside at the pool.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery goes dead when not using it and not plug
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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