Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love it
on August 7, 2020
Posted by: Jay
from Anaheim, CA
Can only stream music through sonos apps which is harder to explore personalized music. Besides that minor inconvenience, I loveeeee this speaker
Pros: Easy to Set Up, Free Control Options, Superior Sound, Wireless
Cons: Music apps can't connect through their apps
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great potential but the battery needs re-engineering
on August 6, 2020
Posted by: Lily
from Canada
This product has great sound and is wonderful to use anywhere outdoors. Great concept Sonos! Well done. Please now work on re-engineering the battery so it is more like a laptop - no battery usage when the speaker is hard shut off and out of its charging dock. Concern also on battery life. When these issues are fixed I will buy more Move speakers. Given the consistent feedback Sonos has been getting on this issue I am sure they are working on it.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Generally a good product
on August 6, 2020
Posted by: JB
from Toronto Canada
For the most part this product sounds great but tends to give up on very deep bass
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Sonos Move!!
on August 6, 2020
Posted by: Mike
from 53189
The Move has impressed me from the moment I turned it on, and continues to do so. The move wall mount bracket is a little expensive for what it is..should be around the $20 mark, but it is very sturdy and does its job.. The speaker??? Well there is no way to properly explain how great it sounds until you hear it...A+
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Still a BIG fan....
on August 6, 2020
Posted by: Jay r
from Cleveland, Ohio
I use this product anytime I want to add music to an area. I have used when having guests over at my house, guests at my camper and even in my golf cart when joy riding. A great speaker thats a bit heavy, but I know in due time Sonos will perfect this model and most likely have a move, and move +. I love the sound and love the versatility, but it was a bit confusing to first get familiar with the wifi/bluetooth difference. I did get accustom to it. Battery life can use a boost, but I haven't had an issue yet. would love to see a usb, but I am showing my age most likely when I am requesting that. The one thing I cannot find and I would hope that it becomes available is a silicon protectant cover with a handle.. This way we can transport and protect at the same time.. I only see transport cases.
Pros: Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Lovely sound
on August 6, 2020
Posted by: Mac
from Carmel CA
Perfect
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I'd buy more of these for myself and give it as a gift, too
on August 6, 2020
Posted by: Hendrix the Boxer Dog
from Chapel Hill NC
I grab my move to go outside on the deck when its nice... or to have nearby when doing outdoor chores... love it!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great addition to my Sonos system
on August 6, 2020
Posted by: John
from Chicago
I have several Sonos products in my residences. The quality of the sound is terrific and the ease of setting up these systems versus a wired system is excellent. The new Sonos S2 OS enhances the experience. The new Move now allows me to enjoy great music and audio fidelity outdoors. Another great Sonos product.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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