Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Portable crystal clear audio
on August 16, 2020
Posted by: Jennifer
from Chandler, AZ
I love the portability and great sound it provides. We use Move regularly poolside and also took it camping. The sound quality is great for both music and podcasts.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Awesome Sound
on August 16, 2020
Posted by: SonosDar
from Sarasota
I use it at the pool and beach.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Not easy to set up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Product stopped working after one month
on August 16, 2020
Posted by: Ben
from Kennebunkport, Maine
Poor quality. Tried Sonos customer service and was told it would take a week to get a reply. Really bad support
Pros: Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Mesh Network Issues
on August 16, 2020
Posted by: Frank D
from Delaware
Once I installed my Move to my Orbi mesh Network - along w 4 Ones & a Beam - the issues began. I have to reboot my network about once a week to ensure all products appear in the Sonos app. Sucks...
Pros: Easy to Set Up, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Bringing sound with me through the day
on August 16, 2020
Posted by: DD, eclectic listener
from Vancouver, Canada
I hoped the Move would be a companion and it is. Moves from kitchen to eating area to work area to bedroom. The sound quality is sufficient to make for enjoyable listening of all genres.
Pros: Easy to Set Up, Portable, Streams All My Music, and More, Wireless
Cons: Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Move is great!
on August 15, 2020
Posted by: Frenchman8944
from Braselton, GA
I can't find anything that I do not like about it. It's everything that you love about SONOS and you can pick it up and carry it with you. I have been a SONOS user since the very beginning. SONOS has always been great, but it just keeps getting better and better.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would by this again because I need another 1or2 of them
on August 15, 2020
Posted by: Dude
from Lopez Island , Washington
Fantastic addition to the Sonos line. You guys rock. Excellent sound quality.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sonos Move.... BUY ONE!
on August 15, 2020
Posted by: BWF
from Houston, Tx
I use Sonos Move for my patio and social room. it moves seemlessly and sounds AWESOME! I had to wait a little to buy one but it was worth it. LOVE IT!
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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