Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
terrible battery life when not is use
on August 17, 2020
Posted by: gsa2020
from new york
The battery life is terrible when not in use. My phone, when powered off will last weeks before I have to charge it. This speaker, when turned off, went down to zero from 100 percent in a mere three days. That is really unacceptable for not even using it at all.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
Cons: battery life when not in use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Hello
on August 17, 2020
Posted by: Barry
from Cambridge Ontario
I love it
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great speaker
on August 17, 2020
Posted by: Franny's
from Camden Maine
Using this for our restaurant. Paired it with several plays and a play one. Works great. Bluetooth is a must for when the internet is down.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic Sound
on August 17, 2020
Posted by: Papa Tito
from Ukiah
On the deck, in the kitchen, and in the living room
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Mixed bag for sure
on August 17, 2020
Posted by: Boris
from Austin
Backyard pool. Pretty much have to leave it plugged in or it will lose its charge.
Pros: Wireless
Cons: Bad sync with Mac Catalina, Difficult Setup, Have to pay for Apple Music to get it to work, Philippino support don't know how to fix issues, Terrible support. Hours long wait. Poor English, Unreliable, Very short battery charge
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Inconsistent and frustrating integration
on August 17, 2020
Posted by: Frustrated
from Denver, CO
I bought this speaker to complement the regular SONOS speakers. One out of every 3-4 times, I'm forced to uninstall and reinstall the speaker and troubleshoot for 15-20 minutes get the speaker working together with the other speakers.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Not sure if I would buy this product again
on August 17, 2020
Posted by: Joe
from Prescott Az
Do not buy this product until the app has been updated to the 3rd generation. Paring the move was frustrating because of the app. The first generation of the app worked well and was easy to install/use.
Pros: Superior Sound, Wireless
Cons: App is unreliable, rooms disappear, Difficult Setup
Written by a customer while visiting sonos.com
Customer Rating
4
Great product, okay app
on August 17, 2020
Posted by: Cris
from Chicago, IL
I love my move, it's by far one of the best sounding speakers I've ever purchased. With a crisp treble & a rich bass it's easily over shadows many other speakers that I've personally heard. The only downside was setting up my move after moving into my new apt & not having my wifi set up. It took me about a day to figure out how to set it up via my phones hotspot, but I eventually got it figured out. The only other con is the sonos app is glitchy on my iphone 11 & nowhere near as smooth as the apple music app.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com