Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Fantastic mobile speaker indoors and out!
on August 19, 2020
Posted by: ScissorBoi
from Victoria British Columbia Canada
The sound is flawless with this speaker. My only issue is the occasional connection difficulties with the new app. I anticipate these will be worked out soon.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Superior Sound, Wireless
Cons: Connectivity issues and Bugs with new app
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I would've given 5 stars but the Bluetooth feature ugghh!!
on August 19, 2020
Posted by: Fishstixs22
from Long island new york
Love these speakers and would have given them a 5 star rating but the fact that you lose all control of what your listening to outside the WiFi range really bums me out. Would love for it to work seemlessly when leaving your WiFi range and changing to Bluetooth
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Bluetooth capability suck when outside your WiFi
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product, easy set up
on August 19, 2020
Posted by: H
from Lafayette,CA
Easy to set up, mobile, excellent surround sound
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Goodbye Bose, hello Sonos
on August 19, 2020
Posted by: Gus
from Indianapolis, IN
The Sonos Move replaced a bluetooth speaker from Bose. Not only is the sound quality noticeably better, I often stream music from my phone and, whether indoors or out, Ithe wifi connection which keeps the music playing regardless off how close I am to the speaker. Connecting multiple Sonos throughout the house makes it easy to be surrounded by great sound in any room on any floor. No wifi? No problem. The bluetooth connection works great when you're traveling or out of reach of wifi at home.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Versatile and great sound
on August 18, 2020
Posted by: Toshclar
from Canada
We love the Move. We take it to the garage for workouts, outside for casual hangs, and when having ppl over - which is great, because we can move the Move depending on number of ppl in an area instead of turning it down or off! It's a lot of money to spend, but the convenience and portability is worth it!
Pros: Different Music, Different Rooms, Easy to Set Up, Easy to move with you, wherever you are, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound indoor and outdoor
on August 18, 2020
Posted by: K.Rey
from Denver, CO
We purchased this for outdoor use and benefited by it being a dual-purpose speaker. We have it in one room and use it there majority of the time. However when we want music outside we love having the ability to undock the speaker and set it up where we want it! The set-up was easy since we had 3 other SONO products. It's been a great addition to our home!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great idea, ok execution
on August 18, 2020
Posted by: PT
from Raleigh NC
Product frequently unpairs from app and needs to be reset.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not for that price
on August 18, 2020
Posted by: DJB66's
from Michigan
Controls hard to identify, for the money spent the move should move to wireless networks without all the hassle K.I.S.S.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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