Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Yes
on August 22, 2020
Posted by: theboobooman
from Peabody, MA
great sound but impossible to set-up....product came with absolutely nothing for directions to set-up product
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product
on August 22, 2020
Posted by: Missoula Laura
from Missoula, MT
I bought this product to use on my back deck. I have used there and also in my garage and front porch when working in those areas. With a local system I don't have my living room Beam blaring music so I can hear it outside....Love this product
Pros: Different Music, Different Rooms, Easy to Set Up, Easy to move where needed, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Cannot Recommend
on August 22, 2020
Posted by: Stace
from GTA
We have had an entire Sonos system for about 8 years now. Added the move to replace the retired 5 we had in the kitchen. We were aware we needed to update to S2 with this device. What a piece of garbage. Since then, our system has never been stable. Half the time this, and many of our other speakers, cannot be found on the system. We've tried customer support. We've tried the sequence to find or even add the speakers again. We're fed up. We bought this to have music outside this summer. Instead, we Usually have no music at all. Do not buy this, or any of the other speakers since they've ruined what used to be an incredible system.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great addition to current Sonos Universe
on August 22, 2020
Posted by: Jim S
from Alberta, Canada
Bluetooth pairing is glitchy. Struggles to transfer from wifi to bluetooth seamlessly
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Lake experience just got better!
on August 21, 2020
Posted by: Mardster
from St Albert, Alberta, Canada
We brought the Move out to the lake and the audio has been great and is not only appreciated by my family but also friends that have commented "what a great speaker" while we sat around the campfire.
Pros: Bluetooth, Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Another excellent Sonos product
on August 21, 2020
Posted by: JP
from Franklin
Love the Move speaker. Haven't had the time to install an outdoor speaker setup. This is a great alternative for me. The flexibility of wifi or Bluetooth is invaluable, can take it on trips etc and stream from my phone. The wifi strength is excellent. I've positioned it 75+ feet from nearest wifi extender and it still plays (though beyond 75' does cut out at points). The sound is great, wish it was just a bit louder but definitely fits my needs outdoor by the pool. For larger gatherings if needed I can stereo pair it w/ another Sonos speaker to bolster it. I'd compare the sound to that of a Play 3, maybe just a hair weaker. Definitely not as strong as a Play 5. But it's a totally wireless speaker! Not as small as the major competitors but sound is much better/stronger.
Pros: Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would highly recommend this product
on August 21, 2020
Posted by: Mike
from Wake Forest NC
Extremely simple to setup with great sound
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Terrific sound
on August 21, 2020
Posted by: Suzette
from Tucson, AZ
We didn't want to pay $3,000 to extend our surround sound to living room and patio so opted for the Sonos Move. It is great for our uses. We can have the Move on in the living room in addition to our Sonos surround sound in family room/kitchen. Very happy with our purchase.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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