Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
A wireless/Bluetooth speaker that sounds great!
on August 23, 2020
Posted by: Portland Jeff
from Portland, OR
I have searched for a portable smart speaker for years and finally found one I love! It's ability to tie in with my existing Sonos system is a bonus. I have tried (and returned) a few different models from other manufacturers due to their clumsiness and poor sound quality. I'm happy to say that-although bigger-the Sonos Move is the first portable smart speaker worth owning.
Pros: Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent Speaker Clarity
on August 23, 2020
Posted by: Adam J
from Walker, MI
Excellent product with excellent clarity and overall sound. Works great for taking anywhere outside or anywhere else! The mobility with this speaker is a big plus. Highly recommended. Definitely a high end wifi/Bluetooth speaker worth every penny.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Needs a little work
on August 23, 2020
Posted by: Honest audiophile
from Phoenix
It's a solid 4 Star portable speaker with the Sonos interface features. I had some difficulty setting it up, partly because of the transition between apps. All of my other speakers were running on the older renamed "SonosS1" app and I was setting up the Move on new "Sonos" app because of system prompts. The switch over became very time consuming. Alexa interface is still buggy with the Move and is less user friendly as other Alexa devices. It keeps on saying setup in Alexa which has been set/reset several times. There are also some minor issues with switching between WiFi and Bluetooth. Despite these minor issues it works very well as a portable speaker. I have gotten over 6 hours at moderate volume. I have not tested it for battery life at low volume. The Move's mid range is excellent with clear voice. It doesn't seem to have the high-range of the Sonos One and about the same as the old model Play:1 but with better sound dispersion. Move like most small speakers certainly doesn't carry much bass.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I received a Move as a gift; it was easy to set up and I usa
on August 23, 2020
Posted by: Mom the gardener
from Vienna, Va
Use it daily
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Beach Friendly
on August 23, 2020
Posted by: GuillermoMKE
from Nationwide
We took this to the beach daily while on vacation and had quality music all the time. We noticed more bass compared to any other portable speaker ever owned. The Move comes in a bag that helps with transport and can keep some sand out. We got sunblock on the speaker that easily wiped off after 4 or 5 hours on the beach.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Long Lasting, Streams All My Music, and More, Superior Sound, Weather Proof, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product
on August 23, 2020
Posted by: J
from Ontario
Great for the backyard and out washing your vehicles
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love this system .
on August 23, 2020
Posted by: Dave
from Toronto
I have music on all day since iv setup the audio system
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Awesome, with a little room for improvement.
on August 23, 2020
Posted by: Foos Goose
from Ridgefield CT
I keep my Mive inside on its charger, and grab it when I want to hang out on the deck or patio. I like almost everything about it... the one area where it could be better is with the WiFi connection. I have three Google WiFi pucks that create a mesh network and cast a single SSID throughout my house and backyard. For some reason if I move from one part of the house to another, probably when the Move hits a different WiFi puck, I often have to restart the Move. Hopefully this is a software glitch that will magically go away after a future update. The Move sounds REALLY good though and I love the promise of seamless mobility!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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