Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
I would like some improvements to this product
on August 31, 2020
Posted by: Kmlevi
from Denver, Colorado
Love the sound but is often unreliable because of loss of WiFi connection despite strong signal and close proximity to router
Pros: Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
This product is amazing and the sound quality can't be beat!
on August 31, 2020
Posted by: Linda Audiophile
from Toms River, NJ
This product is amazing and the sound quality can't be beat!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I LOVE the Move! So glad they finally made it in white!
on August 31, 2020
Posted by: EJR
from San Rafael, CA
I had been waiting and waiting for the Move to come out in white and was so happy it finally did that I pre-ordered it as soon as it was advertised! It is everything I wanted. In the house, it pairs with my Sonos One so I can listen to the same music in different rooms, and then when I want to listen outside I just pick it up and move it! It's a bit heavy, so I'm not sure if I'd bring it to the beach/park/etc. But, for the yard, which was what I wanted, it's perfect!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not yet
on August 31, 2020
Posted by: JAnderson
from Ann Arbor, MI
I bought this to use outdoors. After upgrading to a mesh system to increase my wifi range, I'm still fighting with intermittant drops. This time, it's easier to reconnect, but geez, it's frustrating. Separately, I can't configure Alexa to work with Move. After setting it up, none of the other speakers work. Customer service has been pathetic-- either delays due to Covid-19 (understandable) or genuinely poor service from frustrated agents. I waited over 75 minutes to talk to someone, it took another 45 minutes to figure out an issue, then the call dropped. Even though the agent had my number to call me back (for this very reason), he didn't call back-- ever. Not within a few minutes or an hour or the next day. Seriously bad right now but the good news is, the speaker sounds awesome.
Pros: Different Music, Different Rooms, Expandable, Superior Sound
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Absolutely love both of my Sonos products.
on August 31, 2020
Posted by: Lee Klein
from Cleveland ohio
Sonos is the way to go nothing else compares to their products.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy it speaker again
on August 31, 2020
Posted by: Sherman
from Ont. Canada
It's just incredible
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy over again. It's the best
on August 31, 2020
Posted by: Bami
from Buckeye, AZ
Fabulous the best ever!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again and again
on August 31, 2020
Posted by: Sha
from Takoma Park, MD
It's designed perfectly for moving around from room to room!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com