Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Love My Sonos Devices
on September 5, 2020
Posted by: Diggity
from Concord
Love the Move but software challenges are an issue at times.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I love this small but powerful soeaker.
on September 5, 2020
Posted by: Music lover
from Indiana
This is my first Sonos purchase. Will be adding more speakers. I love it
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Needs a remote. Cell phone not always availabl
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
I think it should be louder
on September 5, 2020
Posted by: Shaft
from Gastonia, nc
The move is sits on my outdoor patio in a corner . It sound great although at times I want it louder! It does well with lower level sound.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Wireless
Written by a customer while visiting sonos.com
Customer Rating
3
Good speaker but lacking in volume
on September 5, 2020
Posted by: rawksongs
from Salt Lake City, UT
was excited to get my MOVE & love when playing music but got it specifically to use for outdoor movie sound on our deck. When using the Bluetooth function the sound volume is reduced by like 50%. We've tried a number of suggested fixes & nothing worked to improve volume. So then we did it over wifi with airplay & same problem. Also we've taken it couple of times & it won't function even though it's fully charged so then we have to reconnect to the base & it works. So great idea but not functioning at the high capacity I expect from Sonos & especially for the heft price tag
Pros: Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Meh
on September 4, 2020
Posted by: T
from Wisconsin
Charging system and battery were unreliable.
Pros: Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
High sound quality for this genre of speaker
on September 4, 2020
Posted by: Swifty
from Rochester NY
Mobility is good
Pros: Different Music, Different Rooms, Free Control Options, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Horrible Connectivity
on September 4, 2020
Posted by: James
from Atlanta, GA
I have purchased over a dozen different Sonos speakers and all of them have been great - with the exception of the Sonos Move. This product is horrible. It cannot play sound without complete gaps in sound every 5-30 seconds. It does not matter what the source of the sound is. I have spent over 8 hours on the phone with Sonos customer support and they cannot find anything wrong with it or with my WiFi. Every other Sonos speaker in the house works perfectly. This one is horrible.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
nasty installation
on September 4, 2020
Posted by: stationmaster
from Grandora
The app is a nightmare. Installation is problematic. Limited Wi-Fi application. If/when you get it working, awesome sound.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com