Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3 out of 5
3
Great Product except
on September 6, 2020
Posted by: Grimsy
from Calgary, Canada
These are very very good except the price over the years has gone through the roof. Bose lost me as a customer for the same reason. Be forewarned SONOS - your greed is opening the door to others ...
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Price
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love, love, love this speaker
on September 6, 2020
Posted by: Michelle
from Los Angeles, CA
I bought the Move so that I could enjoy music on the move. This aptly named product delivers great sound outside and inside and is a compliment to the two other Sonos speakers in the house.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Love the product, difficult time setting up Alexa
on September 6, 2020
Posted by: Brian H
from Houston, Texas
I really like the mobility of the Move. I can bring it from in-house, to the garage to workout, to the pool to listen. I am, however, having a hard time setting it up with Alexa. Alexa is connected and will tell me it will play a certain song and it doesn't, or it tells me to connect it trough the app which I've already done. I didn't find great customer support to help me with this.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
The app is terrible....I have to delete and re-load everyuse
on September 6, 2020
Posted by: Sell this garbage
from Sacramento
App is terrible, have to delete and reload every use...stalls, doesn't connect, pathetic
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best speak ever with the easiest set up
on September 6, 2020
Posted by: Forrest
from Ma
I bring the move everywhere in and outside my home. I love it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on September 6, 2020
Posted by: Brad
from San Antonio, TX
The speaker sounds great. I use it on my front porch every evening. Best purchase I've made in years.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice speaker but new software was disappointing
on September 6, 2020
Posted by: Charlie 1
from Hazel Green
Nice speaker but software change was disappointing
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love, love love!
on September 6, 2020
Posted by: Krockitter
from Woodbury, New York
Use it on the patio. It's great that when we go into the house the same music is playing on our other Sonos speakers. Great sound, typical high quality Sonos product.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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