Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love the sound
on September 10, 2020
Posted by: Sonosmove
from Bedford, NH
Great for backyard
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on September 10, 2020
Posted by: AG
from Chicago
I use out side in the patio and I love music country Latin music
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I would buy again but only one
on September 9, 2020
Posted by: Steve
from Phoenix
Please redo the app is really unintuitive PLEASE UPDATE THE MOVES FIRMWARE SO YOU CAN PAIR TWO WITH BLUETOOTH That's why I bought two
Pros: Different Music, Different Rooms, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Phone App is terrible
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Yes, I would buy product again.
on September 9, 2020
Posted by: Johnny
from Baton Rouge
I use it for listening throughout my house.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Difficult to Use, Having difficulty streaming music from computer., Having difficulty streaming music from my comput
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I liked our first Move speaker so much I bought another
on September 9, 2020
Posted by: Daisy
from Guelph, ON
Years ago I bought an Amp to connect our stereo system and a Five speaker as an Anniversary gift to us. Since then the stereo has been reconfigured to a sound system for our TV and we have expanded our speaker set with several Ones and until recently would unplug a speaker to take it out to the patio. When the Move speakers were announced I was excited but needed a special occasion to justify the cost. Happy Anniversary to us (again)! We loved the sound and portability so much that my husband got one for his birthday too. Once again we have stereo sound because we have paired the two Move speakers. They sit in our lounge when we don't take them outside, so now that room has become the music room. So, find a special occasion and treat yourself or maybe your spouse.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Versatility
on September 9, 2020
Posted by: DGB Heavy User
from Rochester Hills, MI
I've been a user of Sonos for many years and am now up to 17 speakers throughout my home (and building). Aside from the brand new models, I have pretty much listened to every make and model. The Move has been an amazing asset to their portfolio due to it's connection flexibility and weather proofing. The sound, as expected, is great. My only criticism of Sonos in general has been the communication signal. BUT, I believe that I've finally resolved this through a combination of placement and having at least one hardwired. The opportunity now lies in some latency issues within the controller application. When you're adding 10+ speakers to a group, it takes some time (10s of seconds, not minutes) for them all to come online. This and the occasional stop/start of streaming content which I believe is directly attributable to the source (SiriusXM streaming). Lastly, with three kids and some friends who are Sonos fans as well, it would be ideal to have the ability to control who can control which speakers. For instance, I'd prefer that my teenage daughter not have the ability to control the Beam in the master bedroom - or, for that matter, her younger sister's speaker (pranks). They should only be able to control their speakers and maybe a few others in the common areas of the home. Sonos is evolving from appealing to a very specialized audiophile market to a upper-end mainstream product. I believe their capabilities also need to evolve since they are capitalizing on the many-to-many inputs-to-outputs vs. one-to-many.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Excellent sound. Assistant feature needs work
on September 9, 2020
Posted by: Mr. Bill
from Larchmont NY
I mainly use this as a secondary speaker in my house, digital assistance works well when the speaker is on the base. I also use this as a blue tooth speaker when travelling as it has excellent sound quality
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: assistant not usable when disconnected from base
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very happy repeat customer.
on September 9, 2020
Posted by: Stick
from Madeira Beach, FL
We recently added the Move to our other Sonos products. We have primarily used our Move on the back porch and love it.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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