Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Move
on September 12, 2020
Posted by: Gilles
from Montreal Canada
The battery is good
Pros: Easy to Set Up
Cons: The bluthut is no good
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes
on September 12, 2020
Posted by: Fern
from Downey ca
Great, I first heard your at camera studio and fell in love the sound
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Moves With Me Everywhere
on September 12, 2020
Posted by: Neon
from Modesto
I bought this to use in our pool area and out in the patio, I find however it goes with me from the living room, to the kitchen and the originally intended spots. A great mobile speaker to play your music from.
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great Sound Quality
on September 11, 2020
Posted by: JC
from ON Canada
As much as I love this speaker, it frequently goes offline and each time I have to play around with it to get it back. It doesn't switch easily between wifi and Bluetooth. To get back to wifi I have to go through the whole connection process again. That being said, I love the rich sound this speaker has, I love the portability of it, and I love that I can link it with other Sonos speakers in my house. I would recommend this speaker.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Easy set up for great sound
on September 11, 2020
Posted by: Gurnee M
from Gurnee IL
Great sound with a long lasting battery. Difficulty with streaming my Apple Music with many selections listed as not available in my country.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Love but on large issue (for me)
on September 11, 2020
Posted by: LifeIDrew
from Fort Lauderdale FL
So unfortunately the main reason I bought this product it seems to have an issue with. I wanted the Move to be an outdoor speaker for my pool area that has sound from the TV. I have a beam and it sends to the Move but it cuts in and out. Its not a connection issue or WIFI issue as i tested all these and my other Sonos work perfect. Im hopeing its a software issue that gets fixed soon
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Issues when sharing from a TV, Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great sound and form factor; support an issue
on September 11, 2020
Posted by: Intuitive Products fan
from Campbell, CA
Like the sound, easy set up, and overall quality of this product. Biggest challenge is lack of information around how to operate. Virtually no instructions with shipment, and online support is weak. In particular, had to look for tech feedback from online group to figure out how to shut the speaker all the way off, which is helpful given it's a chargeable unit. Overall though, am pleased with it.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I wish I had purchased this before the SL1
on September 11, 2020
Posted by: Pat
from south of Boston
Love this speaker! setup was easy, using it is just as easy - even my wife uses it! (more than I). . . if I had purchased this before I bought an SL1, not sure if I would have bought it - the Move can move (get it) from room to room and onto the deck seamlessly. . .
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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