Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4
Great product, trouble setting up.
on September 12, 2020
Posted by: Jamie K
from London, ON
Now that I have the product set up, I absolutely love it. The sound quality is great and I love that it is wireless so I can listen to it anywhere. However, I had a lot of trouble setting the speaker up. I called customer service and the first person I spoke with was extremely rude and was not answering my questions. He told me he wouldn't be able to help me anymore. Which was extremely frustrating as I had this new speaker and no way to troubleshoot how to get it working. I ended up calling back customer service and thankfully got another team member to speak with. She was much more friendly and although it took an hour on the phone to get the speaker working, I was able to complete the set up. The product itself is great, but the customer service could be improved.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I love all of my Sonos products!
on September 12, 2020
Posted by: MM
from FL
Love my sonos move. I can take it to my garage or fill out the pool area ( I have wall mounted speakers).Design is beautiful, great sound and the battery does last,
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Outstanding sound in a small, portable package
on September 12, 2020
Posted by: Earl B
from Canadian Lakes, MI
Impressive sound from such a speaker. The portability is great to take to the beach, on a boat or in the backyard. Fully charged, the battery provides for all day listening.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Highly recommend
on September 12, 2020
Posted by: Aloha
from Hilo,HI
Can't wait for the ARC to arrive to round out my AV system. Selling my THX system
Pros: Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
very good speaker
on September 12, 2020
Posted by: ELS
from MS
I bought this to use around the pool and patio. Streams everything great. Good sound far superior to anything else i have used on bluetooth, etc. Just a bit bulky but from inside to outside not bad. Do not think I would travel with it to anywhere and it is too heavy and big.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Movie' on up!
on September 12, 2020
Posted by: HG6649
from New York, NY
Super pleased with the Move. We love how easy it is to move to wherever we want music. Battery life is great. Sound quality very rich and full. Easy to set up.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
Cons: Volume control only on the app
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Incredible speaker
on September 12, 2020
Posted by: Ross
from Cape Town
Amazing speaker that integrates seamlessly into the Sonos eco system. So good I have a few :)
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound inside and out
on September 12, 2020
Posted by: Jesse
from Somerset MA
This thing has some BIG sound. Vocals come three crystal clear, and it has some seriously deep low end. I purchased this to have something to pair with my One SL multi room listening is easy to accomplish. Every set of the set up is easy, and the app supports so many streaming options, YouTube, and apple airplay. Controlling volume across multiple speakers readily available from the apps main screen.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com