Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2
would not buy move again
on September 15, 2020
Posted by: Nooner
from redwood city, ca
bluetooth has feedback, wifi worse than other sonos speakers, can't pair wifi in house with bluetooth on move at sametime so if you want whole house and outside experience no luck (i thought this is what it was built for).
Cons: Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Worth it!
on September 15, 2020
Posted by: Donovan
from Omaha, NE
Love our Sonos Move! I take it with me everywhere! Amazing sound, volume, and versatility! Only issue, is when you are off WiFi and try to switch to Bluetooth it can act weird. If you know you won't be near WiFi with it I would recommend switching it to Bluetooth before leaving your WiFi area.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound
on September 15, 2020
Posted by: James
from Knoxville, TN
Needs to pair with second speaker in Bluetooth mode so can have stereo sound. Can software be updated to accomplish this?
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: needs to pair with second speaker in Bluetooth
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic product and match's my needs with incredible sound
on September 15, 2020
Posted by: N8 D
from Detroit mi
We use the Move for indoor and outdoor use. Great sound and long battery life.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again and again
on September 15, 2020
Posted by: Jacek
from New York
I love Sonos and i am expanding its use. I think it is very reliable, subject to availability of wifi. I have multiple rooms with different wifi networks and it is not transparent from the app to which network each component is connecting to. It would be great to add some diagnostic screen to the app. Thanks!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Wireless
Cons: Didficult troubleshooting when wifi dies
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent
on September 15, 2020
Posted by: John
from New York
Great customer service
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Routine compatibility
on September 15, 2020
Posted by: Ian Noriega
from Tucson AZ
The entire sonos system did not come together as one system until I got the MOVE (1st flaw). Next. I could not use the entire system until I figured out the keywords are "alexa play music on sonos everywhere" (2nd flaw, no where does SONOS offer the key words to get that going). Third. The battery loses life even when it is km the charger. This device must be manually turned on and off. Lastly, routines are not responsive. For instance, I say "alexa, start the shower"... the device responds with "ok, start the shower is ready" but the shower never starts. This seems like a prototype
Pros: Superior Sound, Wireless
Cons: Not fully functional with Smarthome, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
The best Sonos piece to date!
on September 15, 2020
Posted by: Chris from Kingston
from Kingston, Ontario, Canada
I own numerous Sonos pieces, of all different types, from the Play1, 3, 5, Beam, etc so that every room in my house is covered by Sonos sound, as well as my TV, and linked into stereo/surround mode where I can. This is Sonos' best product to date. Superb sound as always, with the freedom to just pick it up, and walk to another room, garage or outside within WiFi range, but also becomes a Bluetooth speaker the second you move out of range. It would be the perfect speaker for someone who enjoys sitting in the backyard, has a pool, garage, etc., or for someone who doesn't have the ability to get numerous Sonos speakers, as you can bring it to wherever you are in your home. Great battery life and super quick re-charge, and you can see remaining battery levels through your app. Not hard to re-charge, just set it on the base. A real winner!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com