Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Absolutely the best portable speaker ever created!
on September 16, 2020
Posted by: Ryan C
from Lincoln, NE
This is hands down the best portable speaker ever created and I have used a ton of them. Seamlessly works on WiFi or on Bluetooth. Really long battery life. Great sound. Great charging options.
Pros: Charges via USB-C PD, Charging base, Easy to Set Up, Google or Alexa compatible, Streams All My Music, and More, Super long battery life, Superior Sound, Works on WiFi & Bluetooth
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Portable Speaker
on September 16, 2020
Posted by: Johnny
from Mississauga, ON
I have become a huge Sonos lover over the years. This addition came has a 5yr anniversary gift. The Sonos quality is amazing, both in built and sound. Even the charging station was thoughtfully designed. I wish the Bluetooth button was a switch vs a click button. I have 3 Sonos SL, and as for sound quality, there isn't much of a difference, so the price difference is hard to swallow. Even though it is waterproof, I don't think I would be taking it to a beach. Rather, just my outdoor patio during BBQ. It's SONOS, I rather risk damage to another, non-premium brand.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Price
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Amazing product
on September 15, 2020
Posted by: Shawn
from Chatham Kent Ontario Canada
Amazing to have portable sound of this caliber. Unfortunately within my first week I'm already facing more audio drop outs than I ever had with any other Sonos product that I've owned. Resetting the speaker seems to work but hopefully a software update is issued soon to address this.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This speaker will exceed your expectations.
on September 15, 2020
Posted by: Chuck
from Mission Viejo
A well designed, well built high quality speaker. I'm confident that it will give me years of listening pleasure.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
No more than a regular speaker
on September 15, 2020
Posted by: Alex
from DR
Only works with wifi, and does not play YouTube. Two serious disadvantages as compared with any regular "speaker" . Overall in the relationship price/value it rates poorly.
Cons: Cannot play youtube, Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Moving' on up!!!
on September 15, 2020
Posted by: Mr. Hansen
from Queens, NY
This speaker is the move!!! Amazing sound quality for a Bluetooth speaker.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Move-ing in the right direction
on September 15, 2020
Posted by: AdamUGA
from Atlanta, GA
I bought the move to be able to use in two different home locations. We have a small place in the city and cabin a few hours away we spend most weekends. I wanted to be able to have a portable speaker that stayed connected to our system and move it where ever it was needed (typically one of the outdoor areas or porches) without having to be hardwired or be kept outside year round. Pros - the sound is better than I hoped for. Even just the one speaker sounds great and fills our outdoor spaces. Last weekend we set up an outdoor projector and played a movie from my Iphone - we ran the sound through the bluetooth option on the Move and it worked fantastic and filled the air for 6 people around the campfire watching the movie. Cons - setup - Right out of the box, the Move was not fully functional. I was able to connect to my existing SONOS and play music right away but I could not get it to switch over to Bluetooth or even get the button to turn blue. After an hour of frustration, I decided to see if the software was up to date via the SONOS app and apparently it wasn't. Once I updated, everything worked seamlessly and I was a happy camper. I wish SONOS would have included updating instruction in order to have your product ready to go as expected. The speaker is a bit heavier but I am ok with that as I am moving it around and want some weight to it to ensure it doesn't fall or get knocked over depending on where it is. Also, a better carrying case would be nice. All in all, I love it though and would definitely consider another.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
YES I would buy this again
on September 15, 2020
Posted by: Willie
from Cottonwood Height, UT
Really enjoy the Move by the pool.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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