Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
simply superb
on September 17, 2020
Posted by: Voytek
from Toronto, Canada
Move is the best product Sonos produced. I own large number of Sonos products and if I were to recommend what to buy to someone that wants to start using Sonos I would recommend they get Sonos Move: excellent sound, versatile and easy to use via Sonos ecosystem or just bluetooth. Well done!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Maybe if customer service greatly improved
on September 17, 2020
Posted by: Shareef
from None, alaska
Music
Cons: Difficult Setup, I can't access my music from my phone, IPad and, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice product - sounds good
on September 17, 2020
Posted by: Chuck
from Jersey Shore
First one didn't connect to Bluetooth. Second one worked fine. Would be nice to have a remote. While it has Sonos radio, not all our favorite stations are included. Happy with sound and fact I can leave on my covered patio.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product that is user friendly, and durable, with the l
on September 16, 2020
Posted by: Steve on the water
from Southport, North Carolina
Love the flexabiity and can be linked to to other SONOS speakers. Also can be used insideand outside, and is weather proof!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
So happy with this purchase!
on September 16, 2020
Posted by: Oregon Mama
from Lake Oswego, OR
We love to listen to Pandora daily on our Sonos bar in our great room. I just love having music playing in the background. We bought the Move so we can bring the sound out to our patio during the summer when we sit out there and eat a meal as a family and my husband and I relax after dinner as the kids play. It is a perfect compliment...love having the same music outside as inside with no wiring! Easy set up...very happy with the purchase
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
easy to set up, great sound, voice activation works well.
on September 16, 2020
Posted by: Jack
from Massachusetts
complements our internal integrated sound systems; love that it is easy to bring same music that is playing inside; outside
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Probably good for homes, not great for dorm rooms.
on September 16, 2020
Posted by: Joe the Man
from Lincoln, NE
As a college student, I received the Sonos Move as a gift. I then proceeded to spend around 2.5-3 Hours of my day attempting to set it up on my colleges wifi network. Because the network is protected by a captive portal, (in layman's terms takes you to a webpage to login to the network,) the Move wouldn't pair to it. I would've happily used the bluetooth functionality on the Move from the get-go, but I found out that you can't use the device at all without first connecting it to the internet. After multiple trial and error efforts of connecting the move to the mobile hotspot my roommate setup on his phone, we finally got past the setup of the device and could use the bluetooth function. I was immediately impressed with the sound quality of the Move. I think that the Move separates itself from other $400 portable speakers with a large boomy sub that is very satisfying to listen to and that your friends will surely be impressed by. I would recommend this to anyone who lives somewhere that they have control of their wifi otherwise setup may be difficult.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Touchy wifi pairing
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Stellar sound fails constantly with apple music service
on September 16, 2020
Posted by: David
from Ontario, Canada
Lots of issues with apple music connection dropping. Happens enough that I won't consider any more Sonos products. I was going to replace all my home audio with a pair of fives these two moves and I own a pair of ones as well As tge sound bar but the apple connection is nit getting enough attention toward a fix from sonos. I even upgraded my router, modem and gave anazing wifi strength but still this connection loss with spe music continues. Buyer beware if apple us your music service. Its a shame since the audio quality is Fantastic.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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