Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love to Move
on September 19, 2020
Posted by: Erardo
from San Diego
Love to Move. Easy set up. Great sound. Reliable. Flexible. Stylish.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Product, Sounds amazing
on September 18, 2020
Posted by: Chaz
from Detroit, Michigan
Nothing
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice product, a bit fussy to set up
on September 18, 2020
Posted by: Alex
from Orlando, FL
Nice concept and quality built product. Sounds great!!!! Had some difficulty setting up the Alexa skills but Sonó tech support was great and worked everything out to full satisfaction.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Needs better battery life
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Fantastic versatile product with great surround sound.
on September 18, 2020
Posted by: H
from Lafayette, CA
Outdoor use.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love my Sonos Move system!
on September 18, 2020
Posted by: Move
from Santa Rosa ca
I love the sound system as it sounds like a live concert in my home and I can move it from room to room
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Difficulty Setting up MOVE in new location
on September 18, 2020
Posted by: Jeff
from Bethesda, MD
Love product however cannot set it up in different locations. Need assistance. Tried to work with my settings however still could not get to work even when Bluetooth is used.
Pros: Expandable, Having difficulty setting up Move, Having difficulty setting up in a new location, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Difficult setting up in different location
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Dropping offline occasionally, but solid experience.
on September 18, 2020
Posted by: Puffin
from Portland, OR
My Move has now mysteriously dropped offline, seemingly without reason, twice (with the rest of my system working fine). Multiple hard resets without results, then unexplainably successful with the reset. Generally happy with the unit. Great sound! Happy with tech support.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
yes
on September 18, 2020
Posted by: julie
from lakewood new jersey
so hard for me to set up and sensitive volume control.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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