Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Yeah this is the one!
on September 23, 2020
Posted by: Duke
from Hanover CT
Goes where we go...wanted this for our Teardrop setup but has whole house functionality
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, The Dance Party, Dinner Party, Grill Party Maker, Wireless
Cons: Wee bit Heavy
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Love the product, hate the new app
on September 23, 2020
Posted by: Jim
from Dallas, Tx
The new app has a VERY tough time switching between houses. I have too many products to switch now, but I would not buy again based on current experience. Every time I go to my lake home I have a nightmare setting up the system again. App is very unstable!
Pros: Superior Sound, Wireless
Cons: Rotten new app! Why did you change?
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Sounds Good
on September 23, 2020
Posted by: David
from Montclair NJ
I have terrible trouble with the software. The music stops and starts. App crashes. And can no longer play my own music when this happens. Very discouraged and disappointed for such an expensive system.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound!
on September 23, 2020
Posted by: T Hi
from Detroit MI
I use the Move in combination with the rest of my Sonos speakers to play in the whole house or take it alone outside. It's wifi range is impressive and the sound is very good, especially when playing Sonos radio.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: A bit heavy to take on the go
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again and again
on September 23, 2020
Posted by: Rob
from Portland
I originally bought the Move for music outdoors on the patio. And the quality of the sound is exceptional. After more use I also found that having different music simultaneously on the patio than in the living room is awesome. The sound quality is the biggest hit of all
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Love This Speaker!
on September 22, 2020
Posted by: Edouble
from Weston, FL
I've had the Move for a few months. Incredible sound quality both inside and outside of the house. It's a little powerhouse with great clarity and adjusts well to changing environments. Fully compatible with Alexa. Wifi streaming is great. One downside is you cannot integrate as part of your home theater set up. I was a little apprehensive to spend so much money for 1 portable speaker. No regrets whatsoever. Very pleased. This is my first Sonos purchase and it will not be my last.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not what I expected
on September 22, 2020
Posted by: Sean C
from Las Vegas, NV
I have had SONOS products all over my house for 10 years. Easily, a some of the best things I have ever purchased. I asked for years if they were going to develop an outdoor product (they didn't) but I was super excited to here about the Move and bought one for me and one for a friend. It cuts out constantly. So much that it disrupts the listening experience when paired with others. Until this is improved, I would hold off.
Pros: Different Music, Different Rooms
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
My brand new Sonos is no longer working aftee 2 weeks!!
on September 22, 2020
Posted by: Barb
from Bradford, MA
We can't use Sonos! "NO LONGER connected to WIFI". I've done everything it says to do and still nothing.
Cons: Difficult Setup, Difficult to Use, Worked for 2 weeks. Customer service PLEASE reo
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com