Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1 out of 5
1
Technically too limited to be considered valuable
on September 26, 2020
Posted by: h. finch
from Georgia
Great that its weather proof and battery operated- poor design that it cant create a stereo pair with othe Sonos speakers.
Pros: Easy to Set Up, Wireless
Cons: Cant Create Stereo Pair with other Sonos product
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love the Move(s)
on September 26, 2020
Posted by: Sachmo
from Pa.
Kitchen, bedroom, outside.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
It's a love hate relationship
on September 26, 2020
Posted by: Was A Fan
from Pleasant HIll
If you're like me and have invested way too much money and trust into Sonos, adding a Move for use outdoors or in other areas where you don't have sound seems like a great idea. Until you have to use it. My move drops from my network constantly (despite being next to the new wireless router), won't play automatically with my existing S1 equipment even if it's on the charging ring, and usually requires all types of gyrations to get it to play.
Pros: Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Almost perfect, not stopping me from buying two though
on September 26, 2020
Posted by: Gary
from Abbotsford,BC
Now what concerns me might be a one off, but after I figured out my little wifi problems (thanks Sonos community) I've noticed that when streaming records from my Sonos port to the move it gets patchy.. like there's an interference of some sort. No problems to the other Sonos speakers it's streaming to, just the move. That being said all other streaming services (Apple Music) no problems for the most part. Sound is excellent and true play on the fly is amazing! I will be buying another one in white soon enough.0
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nice component but volume is weak
on September 26, 2020
Posted by: Peter
from Holgate, NJ
Using it outdoors near pool volume is not comparable to other speakers
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality, volume not comparable to other speakers
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound
on September 26, 2020
Posted by: Bob C
from Chicago
Wish the set up was more intuitive, automated, and allowed for multiple users desiring distinct settings, log ins and subscriptions
Pros: Free Control Options, Streams All My Music, and More, Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice speaker, but Alexa integration doesn't work smoothly
on September 25, 2020
Posted by: Sluggo65
from Boston, MA
PROS - Great sound - Portable - Wifi or Bluetooth CONS - Too large, too heavy - On white version, controls are impossible to see - Battery life is not as good as it should be - Alexa integration isn't as good as it should be, or even the Sonos One
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Poor Alexa integration
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Movable Pleasure
on September 25, 2020
Posted by: Dolly 2
from Arizona
First I love the Sonos system ! Wouldn't trade it for another system. We forgot speakers for outside. Move completes our system. Wonderful to take music anywhere. We use it on our patio as well as any place needing Bluetooth.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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