Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Sonos MOVE Amazing outdoor performance
on September 30, 2020
Posted by: Stan the BLues man
from Toronto Cananda
use it on the back deck and like that we can move it to the area of the yard we happen to be in.Amazing sound outdoors. During winter wee look forward to using it all around the house.
Pros: Easy to Set Up, Superior Sound, Wireless, battery has not run out even after hours of use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best product to come out of Sonos!
on September 30, 2020
Posted by: Anne
from Hatteras Island, NC
We waited forever for Sonos to make an outdoor speaker. We absolutely love the Move. The docking station/charger makes it easy to move the Move wherever we want while staying connected to the other Sonos speakers in the rest of the house.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Probably would buy again??
on September 29, 2020
Posted by: Robo
from Mt Pleasant, SC
I like the speaker and it streams music where I want but I cannot understand why the battery drains when in the off mode after a full charge. Tech specs indicate it will drain in less than 5 days (sad). It should be able to hold a charge in the off position for much longer like all of my other charging electronics with today's technology.
Pros: Superior Sound, Wireless
Cons: Battery Drain
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I wish MOVE was easier to use between two locations w/ WiFi
on September 29, 2020
Posted by: KK Stile
from A2, MI
An option in the app to use Move with WiFi at two locations would be fantastic. I have to reconnect it every time I go to the beach house and the system has a tough time finding it.
Pros: Free Control Options, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not as seamless as advertised
on September 29, 2020
Posted by: Lee
from Fernandina Beach fl
Difficult to go from music to tv/movie. Resets if movie pause, goes back to music.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great Sound! Too bad you can't connect to it from a Laptop
on September 29, 2020
Posted by: roblinri
from Toronto, ON
Great sound, can't connect to it from my laptop - bummer!
Pros: Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
good hardware TERRIBLE SOFTWARE! 2ND GEN SONOS APP IS BAD
on September 29, 2020
Posted by: NICHOLS
from PHILLY
I HAVE BEEN WITH SONOS SINCE THEY FIRST CAME OUT. I JUST UPGRADED ALL MY HARDWARE TO THE MOST RECENT OFFERING. I HAVE 2 MOVES, PORT, AND PLAY 5'S. AT 2 DIFFERENT HOMES. GOOD HARWARE WITH GREAT SOUND BUT THE PREVIOUS SONOS APP WAS EXCELLENT. SONOS 2 IS TERRIBLE. I HAVE TO RE-SET UP ALEXA EVERYTIME I USE IT.
Pros: Expandable, Superior Sound, Wireless
Cons: Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best Bluetooth Speaker on the Market
on September 29, 2020
Posted by: JRB
from New York
Easily the best gift I have ever received. The sound is great anywhere it MOVES
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: A Bit Heavy
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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