Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
1
New app is shattering my love for Sonos
on September 30, 2020
Posted by: Mike
from Vancouver, Canada
I have 2 homes - and thousands of dollars invested in Sonos systems between the two. We've used Sonos for years - and converted many friends to the platform. I never would have believed I'd write a post about Sonos like this. The new app sucks. I can't sugar coat it. I don't think I ever had an issue with the original app. Unfortunately you can have the best hardware in the world - but if the software that drives your wireless speakers is unreliable then it doesn't matter. I think it speaks volumes that there isn't any option to even give a review of the app here. Clearly it's not given the same priority as the hardware - which is crazy because the app is literally the brains of the Sonos system.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Battery issue
on September 30, 2020
Posted by: Boom Boom
from San Diego
Setup and sound quality are great. I have completely shut down the Move and yet if she sits for sveral days, the battery will be very low. She cannot hold a charge..
Pros: Easy to Set Up, Superior Sound
Cons: Battery doesn't last
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on September 30, 2020
Posted by: Money
from DFW Texas
I use the Move product all night for sleep app music. I listen to talk radio and music daily. Multiple locations
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Outstanding Product for the money
on September 30, 2020
Posted by: DreamGirl
from Norcal
Excellent product with I credible customer service with patience and kindness
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5
I love my portable speaker.
on September 30, 2020
Posted by: BW
from Illinois
Our ceilings are very high and the sound echo's everywhere. So I place my Sonos portable speaker near me, where ever I am in the house........... Have two, will buy a third.....only draw back is they are heavy.
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
LOVE LOVE LOVE OUR MOVE
on September 30, 2020
Posted by: Kelly
from Ft Pierce, FL
We use the Move outside on the patio. Sounds great and wireless so we can take it wherever we go
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
not unless i can interface with google home and sync music..
on September 30, 2020
Posted by: joe
from ma
I use the speaker outside on the deck and it is great as a standalone speaker. If you have google home it does not interface with the hub so you can sync stream.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult Setup, Unable to sync to google in house hub !!
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound. Really flexible.
on September 30, 2020
Posted by: Russ
from Calgary Canada
This is great for using in the house and outside. It covers our backyard and is great for outside by the pool.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Weather resistant for outside use, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com