Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
You definitely recommend!
on October 7, 2020
Posted by: Josh Y
from South Florida
I use this product in my office and outside weather I am by the pool or working in the garage great all around!
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again
on October 7, 2020
Posted by: CB
from Katy, Tx
Was difficult setting up the Move but once it was set up, it works great
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Move
on October 7, 2020
Posted by: Mike
from Boston
Great quality but a bit heavy and bulky
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Good sound, could be easier to use.
on October 7, 2020
Posted by: The wobbly cyclist
from PA
The sound is terrific in such a small package. It's not as mobile as I had hoped. When using via Bluetooth, it will only to one phone at a time. So if I connected to it and then left the area, my wife couldn't connect her phone unless I had disconnected before I left. Also, I took it on a trip this summer and didn't bring the base. It wouldn't charge through the usb-c cord. That could be an equipment issue. Overall, I LOVE Sonos and was excited for the mobility of this one, but alas it will stay at home-still sounds great though.
Pros: Superior Sound
Cons: Difficult to Use
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not as movable as you think: Bluetooth and Wifi issues
on October 6, 2020
Posted by: Sam
from Vancouver BC
I have had to reboot and hard reset this device more than any ever purchased, including amps, mic's, Bluetooth speakers, and any audio equipment. It appears to work in wifi or bluetooth, but when returning back to a wifi setting, all previous setup info is lost. Took on a 4 week trip in campervan and could not use Bluetooth at all. Essentially became. Brick for 4 weeks. Sent info to Sonos but no reply. Audio great but wifi Bluetooth issue has been appalling for me. Resetting device, reinstalling app, and lack of communication have made me question my purchase. Was too late to return to store.
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product
on October 6, 2020
Posted by: Jerry
from New jersey
Love it and love the flexabikity
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Move is a MUST Have
on October 6, 2020
Posted by: LSF
from Brookline, MA
Love the Move! I've got three rooms with wired speakers driven by Sonos amps. Now I've got my portable component I can take outside to our patio or upstairs to my office. The Move is the perfect compliment to my wired system!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
The product is nice but has some issues.
on October 6, 2020
Posted by: Boat Captain Blake
from Houston, TX
I like to have the ability to stream wi-fi music via Sonos and to be able to move the speaker around indoors and outdoors. Not having to be within a short distance from a bluetooth device is a big advantage. The sound quality is good but have had volume fluctuation issues that seem difficult to resolve.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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