Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Love this speaker
on October 10, 2020
Posted by: DG
from Palm Springs, CA
I love this speaker. I use it a a den and take it outside to hang around the pool. Great sound, portable (though it's a little heavy, so it's moveable but I wouldn't say you can use to walk around with, like a boom box) and it's rechargeable. It's also great that this speaker can be integrated with your home Sonos system and library, and it can be used standalone as a bluetooth speaker, allowing different music to be played from your library on your other sonos speakers. Highly recommend it.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Rechargeable, Streams All My Music, and More, Superior Sound, Wireless
Cons: A little heavy
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Please fix Spotify voice control
on October 10, 2020
Posted by: CobraKai
from Tampa
I purchased this but ended up quickly returning it because Spotify integration for voice control just did not work. After some research I came to realize that it is a common issue. I will purchase it again down the line if/when they fix this. The rest of my home music audio is Sonos and this would be a great addition once that issue is resolved.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Good product, needs a little work on the Sonos App
on October 10, 2020
Posted by: H2K
from Virginia
I originally bought the Move to use on vacation. My current outdoor space has permanent speakers mounted. But I find the sound of the Move works better than the permanent speakers and I can more easily control it from my iPhone or iPad. So.....I'm finding that I'm using it every day now. Good product. The App has an issue where for the Sirius XM service, I have to delete the service and re-add it. I'm sure this will be fixed in a future release so I am not too concerned.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Buggy Sonos App
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I like to Move it, Move it...
on October 9, 2020
Posted by: CMay
from San Francisco, CA
Great sound. Very easy to set up and use. We've enjoyed using it in our backyard with our wi-fi or syncing via Bluetooth in other locations.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Super convenient, high quality!
on October 9, 2020
Posted by: Greg
from Kerhonkson, NY
We had Sonos speakers that plugged in and often times needed to unplug and move them as needed (outside area, etc). Now with the Sonos Move, I can carry my music anywhere within the Wifi. If I need to go further away, even at another location entirely, I press one button and can use Bluetooth from my phone to play any music I want. Very convenient and batter last a very long time. I love that it can be both my portable bluetooth speaker PLUS one of my Sonos speakers on Wifi in the house.
Pros: Airplay2, Bluetooth, Easy to Set Up, Long Lasting Battery, Streams All My Music, and More, Superior Sound, Wireless
Cons: Cost
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Nice portable unit with ok sound.
on October 9, 2020
Posted by: Dannotti
from Portland
Sound not as good as I hoped.
Pros: Streams All My Music, and More, Wireless
Cons: Poor Sound Quality
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Really nice!
on October 9, 2020
Posted by: RossMo
from New Port Richey, Florida
This speaker is fantastic. The sound is pretty amazing. My only issue is the battery life. The most I have gotten out of it is during active use is 5 hours. You have to power it completely off over night or the battery will die over night too.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery life
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Would be great if Sonos had decent software.
on October 9, 2020
Posted by: quality critic
from North Carolina
Sonos updates software almost every time you want to use it. The updates often make everything worse.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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