Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
I really like this speaker. It sounds great.
on October 14, 2020
Posted by: Leo
from Chino Hills , California
It took me 2 hours to change the wifi network, and I still don't know how I did it. The instructions to do it are not correct!
Pros: Streams All My Music, and More, Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best purchase this year!
on October 14, 2020
Posted by: Boston Bruins 4ever
from Massachusetts
This was a gift from my family for Father's Day and I have loved it from the moment I unwrapped it!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Absolutely the best!!!
on October 14, 2020
Posted by: Neenie
from Long Island, NY
I absolutely love the move!! I own 5 play ones,a Sonos soundbar,a beam and a play 5, the move is my new addition. It's easy to set up, I love that it's portable,wireless and can work with Wi-Fi or Bluetooth. The sound is incredible!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Portable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great Sound - Love the portability
on October 14, 2020
Posted by: Andrew W
from Raleigh, NC
I have very good wireless internet throughout my home and initially had issues with downloading software updates
Pros: Different Music, Different Rooms, Easy to Set Up, Superior Sound
Cons: Issues Connecting with Spotify
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Move Pairing for Stereo troubling
on October 14, 2020
Posted by: JeepWhiz
from Alabama
Sound not as good as the Sonos One speakers we have in our house so we tried to pair up a friends Move speaker while at the beach. Apparently you have to have a Wireless Network to make two Move speakers work in Stereo. Not good if you "Move" to a remote location. Hopefully Sonos will come up with a solution involveing some software to have a couple of Move speakers work in stereo by Bluetooth only.
Pros: Wireless
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound. Love the portability. Alexa needs improvement
on October 14, 2020
Posted by: blare
from Los Angeles
Love the sound quality and love the portability. Keep Sonos Move in the kitchen during the day and move it into the living room at night to watch movies, using the Move as a center speaker in concert with Sonos Playbase, Sub woofer, and two Sonos Ones. Pretty dang amazing surround sound! My one complaint is the integration with Amazon Alexa. The Sonos Move has problems "hearing", which results in "Alexa, pause" becoming "Alexa, stop", in other words, when you want to go back to the program you were listening to, it just doesn't happen. Hoping that this can be corrected by Sonos with an update to the OS.
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound but not a good Google Home solution
on October 14, 2020
Posted by: Rolaids
from St Paris, OH
I wanted a great sounding mobile unit that could be used around the house and outside along with trips to the beach etc. I also want it to work smoothly with Google Home as I am well invested in it. Upside - Adaptive sound and quality as you move to different environments is amazing! The easy mobility with charging base that you just sit the Move on with no plug/unplug is great. Big Downside - Sonos does not play well with google home like JBL and other devices do. It is not a speaker that you can play directly to or use in a speaker group. The Sonos App is a real pain in the neck to use. There is no direct connection between YouTube Music app and the Sonos Move so no quick access to mixes that will auto play. If you can deal with the cumbersome Google integration then I recommend it for its high quality, adaptable sound and easy portability.
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would absolutely buy this product again
on October 13, 2020
Posted by: KTQ
from Boston MA
Love the ability to pick it up and go. Love listening to music outdoors. This makes it simple.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com