Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2 out of 5
2
Initial Connectivity Issues
on October 15, 2020
Posted by: Al G
from Venice, Ca
I may be borderline technically challenged. Wi-Fi connectivity issue have always plagued me. My different wi-fi capable products seem to have a mind of their own and having different wi-fi's make it more challenging. None the less, my new sonos move would not connect with my wi-fi and it took about 4 hours of my time with two different technical support individuals to correct the issue. So be forewarned, if you are looking for a simple plug and play unit for mostly bluetooth use, there are simpler alternatives.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This speaker is CRAZY GOOD!
on October 15, 2020
Posted by: Scooter
from Newbury Park, CA
I use this speaker all around the house. The fact you can use it on battery power for extended periods is wonderful. The sound that comes out of this is amazing!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I'm not sure how we ever lived without the Sonos Move.
on October 15, 2020
Posted by: Heinz
from Wheaton, Illinois
This speaker accompanies me everywhere throughout my home: outside to the grill, to our patio when eating dinner outside or just relaxing with a cup of coffee, to my home office while I'm working with soft background music, to my workout in the basement. We also have Sonos speakers in our family room to provide the music of our choice throughout the day. Fantastic sound, playing the music that you love, from the source that you choose. What could be better?
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Solid Speaker
on October 15, 2020
Posted by: Rexy
from Los Angeles
Great product. Although i find it hard to connect to different devices and switch between apps etc. Google assistant is not great and does not turn off when asked.
Pros: Superior Sound, Wireless
Cons: Difficult to Use
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Portability is key
on October 15, 2020
Posted by: BlueskyWA
from Seattle
The Move was more than advertised! Because it comes equipped with new technology, it can control my two older Threes. Why is this important? With Apple AirPlay, I cannot connect directly to the Threes. With the Move connected to my network, the Threes show up and I'm able to control volume for all systems.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best Purchase in A Long TIME
on October 15, 2020
Posted by: Reba
from Arizona
This is the best all around purchase I've made in a long time. The sound is AWESOME. I use it much more the I anticipated. I use it with my phone or Alexia. In the house and easlily take it to me porch or out to the back to have while enjoying company around the fire-pit. We hae taken it camping and on to the Beach. We travel with it also. It Amazing and has been with us in the cold, the damp nite air, light rain and of course great sunny days. Love the Move.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Superior sound - holds it's own outdoors
on October 14, 2020
Posted by: Rita
from Colts Neck, NJ
Outdoors it preforms amazingly - Neighbors one acre away thought I had a band playing in my yards!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound with awesome flexibility
on October 14, 2020
Posted by: Lauren W.H
from Lansing,Illinois
I absolutely love the flexibility of being able to move the music from one room to the other with ease. The speaker is quite heavy though. Bass is superb as well! I've got the Arc and two Sonos ones and the Move helps to add even more booming bass without having to get the subwoofer (just yet)!!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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