Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Sonos review
on October 15, 2020
Posted by: Al
from Huron, Ohio
Great sound device. I also have a Bose speaker and have to say they are comparable quality however, the Sonos is more versatile.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Expensive, but love the flexibility & portability
on October 15, 2020
Posted by: JD
from Brooklyn, NY
The Move lives in my kitchen and provides great, rich music there via Wifi in concert with my home Sonos setup. When I want to go out for a picnic or into the backyard, I take the move with me and stream music to it via Bluetooth. The speaker sounds great inside and outside.
Pros: Portable, Rugged, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Very disappointed!
on October 15, 2020
Posted by: Steve
from St. Louis
I used to be a big Sonos fan, not any more . Sonos does not support their early generations and they are not compatible with their new technology. I need to use three different apps to get all my speakers to work.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
??
on October 15, 2020
Posted by: Grandpa J
from Westfield IN
Able to take with me
Pros: Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Fantastic
on October 15, 2020
Posted by: EST
from St. Simons Island
Easy to set up and sounds amazing. Fabulous on home network and away from the Sonos network on Bluetooth.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good sound with good frequency range and volume
on October 15, 2020
Posted by: DW
from Cary, NC
The expensive Move has good sound even outdoors. Battery life is acceptable but not outstanding. I do not like that it only can connect to one wi-fi without a total reset - I have two homes plus would like to take it when visiting other places with wi-fi. That leads to the next issue. When away from my home wi-fi it will stream via bluetooth from a phone, etc, but the MY SONOS favorites, radio stations, playlists are not available. What you can stream via bluetooth is only what your phone or other bluetooth device can access from outside the SONOS app. This to me is a huge omission in the Move's capability. Even when on bluetooth I would expect the phone's SONOS app to bring my streaming SONOS content to the Move, even my private content residing on my personal web-accessible media server. (i.e., Plex)
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
yes
on October 15, 2020
Posted by: RJL
from Akron
Loses connectivity on occassion
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Product
on October 15, 2020
Posted by: Jon
from Southern Michigan
Charge lasts as long as we are on the porch. Can also easily grab the speakers and take them down to the lake front Easy to take them with us on our motor home trips
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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