Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
Unassuming Perfect Addition
on October 19, 2020
Posted by: Minustephen
from Chicago, IL
I've heard MANY "portable speakers" and never once considered purchasing one due to the limitations of their fidelity. With Sonos' creation of the Move, I essentially took the plunge without much thought. I'd already bought in to the Sonos family, why not add a portable speaker? While the sound still doesn't blow me away, it's light years ahead of the competition. When I show up to other people's homes and have to listen to their tiny little portable speakers in the corner, it makes me wish I'd just show up with my Move more often. Especially because it can switch to Bluetooth mode, no Wi-Fi necessary, which is a beautiful addition. Along with services like Google Assistant and AirPlay, the Move is probably my most-used speaker of all my Sonos products simply due to how versatile it is and I can't remember life before it. I didn't realize how much I wish my speaker could come with me or could be easily moved until I purchased... the Move. It's been incredibly durable, reliable and I found it easy to set up. Getting Google Assistant working was a pain (still has issues), but given my other issues with setting up Google services, I'm not inclined to fault Sonos for that. Because it's honestly incredible how easy it is to get up and playing, especially using Spotify, Apple Music or Amazon Music. The fact that Sonos openly touts its strength against heat, cold and moisture, I don't worry about the Move being in one place or another. It sounds great enough, definitely better than any competitor I've heard and if I'm ever going to give the gift of Sonos to a friend or family, I will 100% start with the Move to get their listening parties started.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect music solution for time at the cottage
on October 18, 2020
Posted by: Gil
from St. John's
I love the Move For our cottage
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Keeping these but ended up hard wiring speakers in my yard
on October 18, 2020
Posted by: JK
from Charlotte NC
I use these in my backyard. I ended up running a hard wired solution to get better sound quality and coverage. I think these are expensive for what they are. For reference I spent a good bit of time as a professional sound engineer.
Pros: Expandable, Wireless
Cons: Difficult Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
setup with Alexa
on October 18, 2020
Posted by: Susan pinokc
from Oklahoma City
I just play it. I like to use my echo dot with it. however I found it hard to set up with Alexis. Some reason it's working now? Online I could find little help too.
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Love the Sound
on October 18, 2020
Posted by: Jl
from Georgia
I have several of the Sonos speakers. I give them all a five-star rating with the exception of the move. The sound is incredible! In the past I was a Bose fan.... But not anymore!
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: Does not hold a charge overnight.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Stellar Sound
on October 18, 2020
Posted by: Nyc2Detroit
from Detroit Burbs
I find only great results across the board with the Move. If you are interested in quality sound and user friendly set-up and functionality I would not go anywhere else but Sonos By far the top in my ratings
Pros: Damage control if dropped, Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless, take it outside in any weather
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I will buy this product again
on October 17, 2020
Posted by: Camper
from Edmonton
I own 2 moves and no complaints. Only negative is Bluetooth mode is noticeably inferior
Cons: A bit tricky going from wi Fi to Bluetooth
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sound for my open concept small house...love it
on October 17, 2020
Posted by: Christini
from Victoria, BC
I had Alexa Show and unfortunately the sound quality was not what I required when we wanted to "crank" it up and dance around the living room. I bought the Sonos Move and installed Alexa and Amazon Music and Accuradio. The sound is amazing. I love that it has a built in handle so I can lift it off it's cradle (charger) and take out into the backyard to enjoy with my friends. No complaints here. Easy setup, great sound quality for a portable speaker and love the portability.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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