Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Great add on to sound system
on October 20, 2020
Posted by: Jiddu
from NJ
Love my SONOS multi room system.
Pros: Easy to Set Up, Superior Sound
Cons: Does not maintain a battery charge when not in u
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
The rest of my sonos speakers hate the sonos Move
on October 20, 2020
Posted by: Pete
from Chico, CA
I had 8 sonos speakers throughout the house, and life was good! Then, 2 years later, I introduced this sonos Move to the family of my existing speakers, and total disaster. It's like an adopted child that none of the other children want to play nicely with. I have daily issues with speakers turning on and off, or just not playing music at all. I have had to reset the system every 7 - 10 days because three or four of the speakers will refuse to play music. Before adding this sonos Move to the group, I would have issues with the overall system about once a month. Usually it just required a simple unplug, or a wifi reset. But since adding the Move, its been a total rebellion by the other speakers. They do not like the new addition, and refuse to play nicely together.
Pros: Wireless
Cons: Constant conflicts with the other speakers, New problems throughout system
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love the Move and have two
on October 20, 2020
Posted by: BAG63
from Carrollton, Texas
I use the Moves mostly outside. I bring them out to the backyard and enjoy the sound. They are so portable, I can take them anywhere in the house or to the cabin for the weekend. Great sound, they sound great when paired as stereo or with just one.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Course
on October 20, 2020
Posted by: Reyjp
from Newark
Great I love everything
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best portable speaker except the volume control indicators
on October 20, 2020
Posted by: Denizen
from Miami, FL
I already have Sonos system in the house. I was looking for a solution for the back yard and pool side but did not want to install wires for speakers. Sonos Move is the best portable speaker and being able to pair two Sonos Move speakers for stereo sound that fills the open space is perfect. Like all other Sonos products the volume up and down indicators are marked exactly same way. Personally, I know which is up which is down based on experience but every time I have a guest they are confused even after telling them. Poor user design!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Portable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Indicators for volume control
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Loses connection all the time
on October 19, 2020
Posted by: MAW
from Denver
Used this to replace my Bose so I could control music from my phone - cant not get this to stay connected to my network.
Cons: Difficult Setup, Unreliable
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Versatility and great sound
on October 19, 2020
Posted by: Craig645
from Naples, Fl
Works great as an outdoor patio speaker with nice rich bass.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great concept but battery drains when stored
on October 19, 2020
Posted by: A from Chi
from Chicago
We use this for outdoor use and it sounds great. Very sturdy construction and easy to use. When fully charged, battery lasts for several hours which is helpful. I typically store this when not in use outside so it may stay in the closet for several days. What I didn't realize is that the battery will continue to drain even when fully powered off which means I have to recharge the device a few hours before I actually want to use it. The battery will drain within 2-3 days if left on standby mode and about 7-10 days if fully powered off. It's better if you leave it on the charging ring and take it with you when needed.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
Cons: Battery drains when powered off
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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