Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
awsome speaker
on October 25, 2020
Posted by: dave p
from new castle de
like how portable to go from room to room to outside to where ever and good clear sound
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Terrific speaker, nice design.
on October 25, 2020
Posted by: Brian A
from Bronx
I think the controls could have been better explained....
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Difficult to Use, not self-explanatory
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great addition to my Sonos system.
on October 25, 2020
Posted by: BTL
from Sydney, Australia
Perfect for use on our balcony and also for boosting the sound in other rooms. The sound is great and Bluetooth means having music anywhere.
Pros: Bluetooth, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The missing piece
on October 24, 2020
Posted by: Afm
from Seattle
I have Sonos all over my house, but I never had anything good for exterior speakers. This totally change that so now I just open my doors, and bring the Move out in the yard. It's perfect for summer time.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Good speaker!
on October 24, 2020
Posted by: Devon W.
from Spartanburg, SC
Very good speaker, it's a good way to discover new diverse music
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Delivers great sound in my new sauna
on October 24, 2020
Posted by: KA8JUN
from Bend, OR
I was looking for a durable heat-resistant, great sounding speaker for my sauna. I easily added the Move to my existing Sonos system and I was off to the races.
Pros: Easy to Set Up, Expandable, Heat resistant, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Terrible sound compared to competitors.
on October 24, 2020
Posted by: Jeff
from Vancouver BC
Disappointed with the Move compared to the rest of lineup. Minus the integration I would buy a UE any day for sound quality. I'm actually pretty annoyed Sonos would let this speaker slip through the cracks. Should of returned it.
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Great sound...horrible software
on October 24, 2020
Posted by: Cam
from Denver
As the title says, great sound but horrible software. They tried to make it simple by only putting in 3 buttons so each button has multiple uses and are used in combination with other buttons. Not wanting to use the app (also a pain) I just wanted to Bluetooth connection to the device. So confusing and annoying setting this up and I have had to do it a bunch of times because I accidentally hit a button and it goes into another mode. By trying to make it speak and easy they made it very hard to deal with. I have thought about selling it a few times but hold onto it because of the good sound. Definitely would not recommend until they figure out how to make a better user experience.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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