Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
2 out of 5
2
Great sound, but Alexia ruins the experience
on November 3, 2020
Posted by: Slip
from Pittsburgh
Trying to get Alexia to play what you want ruins an otherwise superior sound experience
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Cant keep it connected to WifFi
on November 3, 2020
Posted by: Mike
from Denver
If only SAonos would respond when I ask how to keep it connected. Too bad I am past my ability to return it.
Pros: Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best boom-box ever!
on November 3, 2020
Posted by: Sixties Norm
from Grandora Saskatchewan
After struggling through the setup and finally figuring out how it works, awesome reward. This gizmo really performs well. Highly recommend.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I actually have the ikea speakers and I love them but.....
on November 3, 2020
Posted by: RJ
from Atlanta Ha
I highly recommend these lower cost IKEA Sonos speakers. I love them. However the app is absolutely horrible. It fails often. You HAVE to be on WiFi to control the system which sucks. It raises and lowers volume by itself. It hard to navigate to search for music and the set up is very jumbled, confusing, and wacky.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Always has to be on WiFi to work is super inconv, Difficult Setup, Difficult to Use, Poor app, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I certainly do recommend this quality SONOS product!
on November 3, 2020
Posted by: SF
from Rochester, NY
I very much enjoy this speaker's portability, and the music quality seems excellent, although I am not a technically savvy audiophile. I highly recommend adding this device to your music speaker portfolio!
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
First one sounded so good, I just had to have a second one.
on November 2, 2020
Posted by: Jockomo
from Biddeford, Maine
When I first heard how good the Move sounded, I just had to get another one for that sweet stereo affect. Zen man, Zen. Nuff said.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Pretty good
on November 2, 2020
Posted by: Dan
from Chance, MD
Had trouble setting this up since the software update didn't get applied automatically. The Bluetooth wouldn't connect until I updated the software- a simple note in the instructions would have saved me troubleshooting and customer service time. I don't find this unit very loud- it seems like it should be able to give a lot more.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Best purchase for home entertainment yet
on November 2, 2020
Posted by: Cristi
from Liberty Hill, TX
We love being able to bluetooth to our TVs and augment the sound, especially outside.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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