Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
4 out of 5
4
Great sound quality, poor app design.
on November 7, 2020
Posted by: Alex
from New York
The sound quality from the Sonos Move is fantastic, and I love that I can easily move the speaker around my apartment. My only complaint (and it is a serious one), is that the iOS app crashes frequently. I'd be a much bigger enthusiast of this product if they had a better app design.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Bad app design - app crashes frequently.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Ideal Addition
on November 7, 2020
Posted by: Larry The Lip
from Tulsa, Oklahoma
Sonos Move is the ideal compliment to my Sonos system performing as a seamless bridge between rooms and always within easy reach for outdoor duty.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing product
on November 6, 2020
Posted by: RR
from Massachusetts
The product is amazing something it take a minute to connect that is the worst thing.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great replacement for my old bluetooth portable speaker
on November 6, 2020
Posted by: jyoung
from Encinitas, CA
Excellent outdoor speaker and amazingly easy to set up, including connection to existing Sonos system.
Pros: Easily move anywhere you want it, indoors or out, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless, rechargeable battery
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great product extremely happy with it.
on November 6, 2020
Posted by: Christian
from USA
Great product. Easy to install. Would be great if there were better voice commands weren't without him Alexa.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Disappointed with the MOVE
on November 6, 2020
Posted by: Disappointed in NC
from NC
Repeats every song played through Spotify. Apparently this is a known problem for sometime. And the move is Heavy and bulky. Wish we never bought it. PS the tons of annoying emails from Sonos also is a drag.
Pros: Wireless
Cons: Heavy, Repeats every song played through Spotify., Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The perfect speaker!
on November 6, 2020
Posted by: E
from Long Island, NY
I use this product as my main speaker. I chose the move because I wanted a speaker that I could bring into the shower as well as other places around the house. So far it has been an incredible speaker with superior sound. The sonos app is very easy to use and being able to curate a playlist with songs from different streaming services has been a surprisingly great feature. I highly recommend this speaker.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
No
on November 5, 2020
Posted by: Brad
from Pleasanton,CA
You need to fix the WiFi mode to work with the TV mode. This issue is not stated anywhere in your product portfolio. I purchase this product to listen out side with music and TV.
Pros: Easy to Set Up
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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