Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
I would definitely buy this product again!
on November 12, 2020
Posted by: YO MAMA
from San Francisco
It's great for pool parties and backyard BBQs!
Pros: Bluetooth, Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
super easy to set up and use
on November 12, 2020
Posted by: Sean D.
from Bootkey Marathon, Fl.
it was a gift
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Definitely would recommend this product! But the App UI ???
on November 12, 2020
Posted by: PDMguy
from NH
The App UI can be a challenge. Not as intuitive as it could be. Also not reliable. Many times selecting the SONOS app results in waiting long periods of time before it connects. Other times it is almost instant. All apps are up to date and we use Google Whole House WiFi.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Wireless
Cons: The App UI can be finicky., Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Only works 10% of the time
on November 12, 2020
Posted by: Grant
from Brooklyn, NY
Would not recommend. Rarely connects to my phone and always needs to be on the charger to work. Sonos app does not recognize the speaker.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Poor Battery Life
on November 12, 2020
Posted by: Rob G.
from Gowanda, NY
Have owned for only 2 weeks, but have yet to get more than 2-3 hrs per battery charge at normal/casual volume levels, much less than the 9-10 hours advertised. Very disappointing, especially for the price!
Pros: Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I very much like the portability of the move.
on November 12, 2020
Posted by: Mathman
from Phoenix, AZ
We use this for both Alexa and music when outdoors. My only complaint is that you need to be aware of the battery level as it drains even when not in use. I guess the solution is to leave it on the ring when not in use?
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery drains even when turned off.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Literally the best thing I've ever bought in my entire life
on November 12, 2020
Posted by: Rory the Goat
from New York, New York
I love this thing more than I love my mother
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Do not buy , can only stream using sonos app not other
on November 12, 2020
Posted by: Javi
from El monte
Was not able to stream my mp3 from my phone nor sync with tv
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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